Support Technician I Job at Robert Half (Las Vegas)

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Electronic Maintenance Technician I (Radar Technician I)

The Electronics Maintenance Technician I (Radar Tech I) supports the maintenance...

Location

United States , Eielson AFB

Salary:

39.04 USD / Hour

Arcata Associates, Inc

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
technical training in electronics preferred
1-2 years of experience in electronics maintenance or repair
proficiency in using electronic test equipment such as multi-meters and oscilloscopes
ability to follow Air Force TOs and OEM documentation
strong communication and teamwork skills
eligible for DoD security clearance

Job Responsibility

Perform routine maintenance, including periodic, scheduled, unscheduled, and preventative checks, following TOs and OEM documentation
Replace components, wire circuits, repair simple electronic equipment, and conduct configuration management
Use test instruments such as digital multi-meters, oscilloscopes, and signal generators to verify system functionality
Operate assigned threat systems to prepare radars and equipment for scheduled training events, ensuring threat-faithful performance during JPARC operations
Track, manage, and replenish spares inventory to ensure system readiness
Interface with Air Force depot systems to ensure accurate reporting on supported threat systems
Prepare and submit reports, including Proposed Spare Parts Lists and Inventory/Utilization Data
Work under close supervision, receiving frequent technical guidance and support from supervisors or senior technicians

What we offer

Medical
Dental
401k
Annual Cold Weather Bonus

Fulltime

Electronic Maintenance Technician I (Radar Technician I)

The Electronics Maintenance Technician I (Radar Tech I) supports the maintenance...

Location

United States , Eielson AFB

Salary:

Not provided

Arcata Associates, Inc

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
technical training in electronics preferred
1-2 years of experience in electronics maintenance or repair
Familiarity with Unmanned Mobile Threat Emitters or similar systems preferred
Proficiency in using electronic test equipment such as multi-meters and oscilloscopes
Ability to follow Air Force TOs and OEM documentation
Strong communication and teamwork skills
Eligible for DoD security clearance
US Citizenship required
Ability to lift up to 50 pounds

Job Responsibility

Perform routine maintenance, including periodic, scheduled, unscheduled, and preventative checks, following TOs and OEM documentation
Replace components, wire circuits, repair simple electronic equipment, and conduct configuration management
Use test instruments such as digital multi-meters, oscilloscopes, and signal generators to verify system functionality
Operate assigned threat systems to prepare radars and equipment for scheduled training events, ensuring threat-faithful performance during JPARC operations
Track, manage, and replenish spares inventory to ensure system readiness
Interface with Air Force depot systems to ensure accurate reporting on supported threat systems
Prepare and submit reports, including Proposed Spare Parts Lists and Inventory/Utilization Data
Work under close supervision, receiving frequent technical guidance and support from supervisors or senior technicians

What we offer

Medical
Dental
401k
Annual Cold Weather Bonus

Fulltime

Store Systems Support Technician I

The Store Systems Support Technician is responsible for providing timely, effect...

Location

United States , North Kansas City

Salary:

Not provided

Helzberg Diamonds

Expiration Date

Until further notice

Requirements

Associate's degree in Information Technology, Business Administration, or a related field preferred, or equivalent work experience
1–3 years of experience in retail systems support, help desk, or technical support environment preferred
Working knowledge of POS systems and retail operations preferred
Basic proficiency with Microsoft Office (Word, Excel) and exposure to technical tools such as SQL, command line interfaces, or remote support tools preferred
Strong problem-solving, analytical, and organizational skills with the ability to manage multiple priorities
Excellent communication and customer service skills, with the ability to support both technical and non-technical users
Ability to work both independently and collaboratively in a fast-paced environment
Hybrid work schedule requiring consistent onsite presence (minimum three days per week) to support hands-on troubleshooting, equipment handling, and team collaboration

Job Responsibility

Respond to and resolve help desk tickets (calls, emails, and system requests) related to store systems, including POS, hardware, software, and network issues, ensuring timely and accurate support
Troubleshoot and resolve basic to intermediate technical issues, escalating more complex problems as needed while maintaining ownership through resolution
Monitor and support store data transmission processes, including polling and re-polling activities, to ensure data accuracy and system integrity
Diagnose, test, repair, and replace store system hardware to minimize downtime and maintain operational efficiency
Utilize technical tools and systems (e.g., remote access tools, SQL queries, network monitoring platforms) to investigate and resolve issues
Support testing and validation of system updates, enhancements, and new software releases to ensure stability prior to deployment
Collaborate with cross-functional teams and external vendors to resolve system issues and improve processes
Document issues, resolutions, and procedures to contribute to knowledge base resources and continuous improvement efforts

Fulltime

Customer Support Technician I

We are seeking a Customer Support Technician I, who will play a key role in ensu...

Location

United States , Atlanta

Salary:

20.00 - 25.00 USD / Hour

Planet DDS

Expiration Date

Until further notice

Requirements

0 - 2+ years of relevant experience in technical support or related field, with a focus on troubleshooting and problems-solving
Bachelor's degree in a relevant field or equivalent work experience
Proficient in using support tools and software
Acquire deep understanding of the company's products or services
Knowledge of relevant technologies, platforms, and systems
Excellent written and verbal communication skills
Ability to convey technical information to non-technical customers
Strong interpersonal skills and the ability to work collaboratively

Job Responsibility

Provide technical support to customers via various channels, including phone, email, and chat
Troubleshoot and resolve technical issues related to the company's products or services
Collaborate with other teams to address and resolve customer problems effectively
Contribute to the creation and maintenance of a comprehensive knowledge base
Document common issues, resolutions, and best practices for internal and external use
Share insights and findings with the team to enhance overall technical support capabilities
Communicate technical information in a clear and understandable manner to non-technical customers
Ensure timely and accurate updates to customers regarding the status of their technical issues
Identify and address customer concerns, ensuring a positive customer experience
Proactively identify opportunities to improve processes and enhance the overall customer support experience

Fulltime

Desktop Support I Technician

Beacon Technologies is seeking a Desktop Support I Technician for our client par...

Location

United States , Madison

Salary:

Not provided

Beacon Technologies

Expiration Date

Until further notice

Requirements

1-3 Years of experience in the below:
Demonstrated experience in a customer-facing role with strong active listening skills and a focus on professional, empathetic support.
Excellent verbal and written communication skills, with the ability to understand user needs and explain basic technical concepts to non-technical users.
Experience supporting modern computer hardware (desktops, laptops) and operating systems (Windows 10/11, macOS).
Ability to apply practical, logical troubleshooting to identify, resolve, or escalate basic technical issues
Demonstrated curiosity and a strong eagerness to learn new skills, technologies, and support procedures.
Ability to work both independently and collaboratively within a team.
Ability to accurately follow established policies, procedures, and documentation.
Candidates MUST be a Wisconsin resident, no relocation allowed.

Job Responsibility

Providing frontline support for the tools our teams use every day, including Office 365, Google Workspace, Windows/Mac applications, printers, and file shares.
Troubleshooting day-to-day tech challenges, setting up new equipment, and working with staff to solve their problems.
Learning about and helping with the workflows staff use to create media.
Be the welcoming, first point of contact for colleagues.

What we offer

Career advancement opportunities
Extensive training
Excellent benefits including paying for health and dental premiums for salaried employees.

Fulltime

Data Center Technician - I&A Logistics Support 1

Location

United States , Goodyear

Salary:

19.00 - 25.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field
Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
Supplier Provided Windows 11 compatible Laptop WILL BE required
Supplier-Provided PPE required: Feet: Lace-up steel or composite toe-boots which cover the ankle, has a slip resistant sole, and meets specifications set-forth in the American Society of Testing Material (ASTM) International Standard F2413-05, Standard Specification for Performance Requirements for Protective (Safety) Toe Cap Footwear
Hands: Level 5 cut/abrasion/impact- resistant gloves

Job Responsibility

Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or escalation-based situations
Seeks guidance from management before proceeding with the next step of a process
Performs data entry to document inbound and outbound packages
Executes incoming/outgoing deliveries as instructed by management (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities)
Ensures accurate documentation of incoming and outgoing deliveries as well as records
Performs cycle audits and data corrections to ensure all inventory controls are met
Ensures detailed physical inventory tracking and staging

What we offer

medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Fulltime

Data Center Technician - I&A Logistics Support 1

Performs assigned tasks and escalates issues during high-volume work activity or...

Location

United States , Boydton

Salary:

20.00 - 25.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

High School Diploma AND 2+ years experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field
Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
Previous experience working in a data center environment
Associate's degree in computer programming or equivalent training required
0-2 years experience required
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Basic ability to work independently and manage one’s time

Job Responsibility

Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations
Coordinates, prepares, and executes incoming/outgoing deliveries (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities)
Ensures complete and detailed physical inventory tracking and staging
Performs inventory cycle audits, data corrections, and various Data Center regulatory compliance or certification control audit activity
Performs material movement, including shipping/receiving and inventory management per standard process
Ensures detailed physical inventory tracking and staging
Performs destruction of data bearing devices (DBD) following all documented procedures and runbooks
Monitor the system for equipment failure or errors in performance
Respond to program error messages by finding and correcting problems or terminating the program
Help programmers and systems analysts test and debug new programs

What we offer

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program and other discounts
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months
Certification discounts and other perks (e.g., CompTIA and IIBA)
Dedicated customer service team for Consultants

Fulltime

Data Center Technician - I&A Logistics Support 2

Performs assigned tasks and escalates issues during high-volume work activity or...

Location

United States , Boydton

Salary:

20.00 - 22.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

High School Diploma AND 2+ years experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field
Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
Previous experience working in a data center environment
Associate's degree in computer programming or equivalent training required
2-4 years experience required
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Basic ability to work independently and manage one's time

Job Responsibility

Monitor the system for equipment failure or errors in performance
Respond to program error messages by finding and correcting problems or terminating the program
Help programmers and systems analysts test and debug new programs
Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

What we offer

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Employee stock purchase program (ESPP)
401K program with company match
Health Savings Account (HSA) on HDHP plan
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program

Fulltime

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Support Technician I

Job Description

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