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Realign Logo Realign · IT - Administration

Support Tech Lead

Canada, Toronto 110000.00 USD / Year · Job Posted March 19, 2026
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Requirements

  • Minimum 5 yrs exp as a support associate
  • 2+ years of support lead experience, including: incident triaging
  • Major incident management and communication
  • Incident Management and problem management
  • Change Management and house keeping
  • Expert knowledge of Client - Server architecture, certificate, and password management and maintaining webservices
  • Troubleshoot and resolve complex technical issues
  • ITIL certification mandatory
  • 5+ years’ experience in the Java /.NET Stack app support and SQL
  • Excellent proficiency with Oracle and SQL
  • Experience with Dynatrace, ELK, and PagerDuty
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