CrawlJobs Logo

Support Tech Lead

realign-llc.com Logo

Realign

Location Icon

Location:
Canada , Vancouver

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

162000.00 USD / Year

Requirements:

  • Minimum 5 yrs exp as a support associate
  • 2+ years of support lead experience, including: incident triaging
  • Major incident management and communication
  • Incident Management and problem management
  • Change Management and house keeping
  • Expert knowledge of Client - Server architecture, certificate, and password management and maintaining webservices
  • Troubleshoot and resolve complex technical issues
  • ITIL certification mandatory
  • 5+ years’ experience in the Java /.NET Stack app support and SQL
  • Excellent proficiency with Oracle and SQL
  • Experience with Dynatrace, ELK, and PagerDuty

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Support Tech Lead

Freelance Tech Lead

Freelance Tech Lead for an International Life Sciences Innovation client. The pr...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
bluselection.com Logo
Blu Selection
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Tech Lead, Lead Engineer, or Senior Full-Stack Developer
  • Strong understanding of modern web architectures, cloud platforms, and API integrations
  • Experience leading cross-functional engineering teams
  • Solid understanding of Agile methodologies and iterative delivery
  • Ability to make architectural decisions and communicate them clearly
  • Excellent communication and leadership skills
  • Fluency in English (French is a plus)
  • Availability to work onsite in Barcelona 3 days/week
Job Responsibility
Job Responsibility
  • Define the technical architecture, frameworks, and tools for the platform
  • Ensure strong scalability, performance, security, and reliability
  • Evaluate technical options and make strategic recommendations
  • Oversee and guide the engineering team throughout the development cycle
  • Ensure timely delivery of Version 1 in alignment with the March deadline
  • Review code, ensure development best practices, and maintain high-quality standards
  • Coordinate integrations with internal systems, APIs, and data flows
  • Work closely with the Product Owner, UX Designers, and Researchers to align technical decisions with user and business needs
  • Translate product requirements into clear technical specifications
  • Identify risks, dependencies, and propose mitigation plans
What we offer
What we offer
  • Lead the technical delivery of a high-visibility digital platform
  • Work with a multi-disciplinary international team
  • Contribute to innovation in the life sciences sector
  • Freelance contract with a Daily Rate of 675€
Read More
Arrow Right

Tech Support Engineer

We are looking for a Tech Support Engineer to be the first point of contact for ...
Location
Location
South Korea , Seoul
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in technical support or troubleshooting roles
  • Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Kibana, ...)
  • Knowledge of APIs, services, and client-server architecture
  • Understanding of incident management, triage, and escalation
  • Proficiency in English for clear communication
Job Responsibility
Job Responsibility
  • Diagnose issues, determine if they are bugs, failures, or misconfigurations, and escalate when necessary
  • Work closely with engineering, product, and QA teams to ensure smooth operations
  • Learn the platform’s features, architecture, and configuration
  • Shadow team members to understand incident handling and prioritization
  • Take ownership of simple incidents with guidance
  • Meet key teams: Engineering, Product, Data and Systems to understand collaboration workflows
  • Handle most incidents independently, using logs and monitoring tools
  • Determine issue causes and escalate complex cases appropriately
  • Improve internal documentation and support processes
  • Assist users with technical issues
What we offer
What we offer
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Home office friendly anywhere in South Korea
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with
  • English Lessons
  • Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance (Including Base, Variable, and Stock Options)
  • Fulltime
Read More
Arrow Right

Java Kotlin Tech Lead – Agile (VP)

Prime Brokerage Technology provides solutions that underpin the operations of ou...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of relevant experience in Apps Development or systems analysis role
  • Extensive experience system analysis and in programming of software applications
  • Experience in managing and implementing successful projects
  • Subject Matter Expert (SME) in at least one area of Applications Development
  • Ability to adjust priorities quickly as circumstances dictate
  • Demonstrated leadership and project management skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
Job Responsibility
Job Responsibility
  • Ownership and delivery on a variety of components (Java/Kotlin) within the Core Prime Brokerage platform
  • Hands-on Development
  • Provide technical leadership for an agile development team, championing best practices in Continuous Integration and Continuous Deployment (CI/CD)
  • Foster a culture of quality through developer-led automated testing initiatives
  • Drive continuous improvement in SDLC, agile and DevOps processes using key performance indicators, including DORA metrics, to enhance team efficiency and software delivery
  • Lead design, planning and estimation discussions within the team and with partners from across the department along with business stakeholders
  • Conduct high-level system analysis and architecture design, ensuring alignment with business requirements, technical standards and the overall architecture blueprint
  • Facilitate requirement gathering and translate complex business needs into technical specifications
  • Oversee the creation and maintenance of project and technical documentation
  • Identify and mitigate risks throughout the SDLC, proposing solutions to complex problems
  • Fulltime
Read More
Arrow Right

Apps Sup Tech Lead Analyst

The Apps Sup Tech Lead Analyst is a strategic professional who provides expertis...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years experience
  • Practical problem solving and strategic thinking skills
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Ability to work in a fast-paced environment
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems
  • Good interpersonal and communication skills
Job Responsibility
Job Responsibility
  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
  • Identify and define necessary system enhancements
  • Analyze existing system logic, identify problems, and recommend and implement solutions
  • Provide expertise in area and an advanced level of understanding of the principles of apps support
  • Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis
  • Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
  • Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
  • Consider the implications of the application of technology to the current environment
  • Identify risks, vulnerabilities and security issues
  • Communicate impact and propose risk mitigation options
  • Fulltime
Read More
Arrow Right

Tech Support Engineer

We are looking for a Tech Support Engineer to be the first point of contact for ...
Location
Location
Spain
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in technical support or troubleshooting roles
  • Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Kibana, ...)
  • Knowledge of APIs, services, and client-server architecture
  • Understanding of incident management, triage, and escalation
  • Proficiency in English for clear communication
Job Responsibility
Job Responsibility
  • Diagnose issues, determine if they are bugs, failures, or misconfigurations, and escalate when necessary
  • Work closely with engineering, product, and QA teams to ensure smooth operations
  • Learn the platform’s features, architecture, and configuration
  • Shadow team members to understand incident handling and prioritization
  • Take ownership of simple incidents with guidance
  • Meet key teams—Engineering, Product, Data and Systems —to understand collaboration workflows
  • Handle most incidents independently, using logs and monitoring tools
  • Determine issue causes and escalate complex cases appropriately
  • Improve internal documentation and support processes
  • Assist users with technical issues
What we offer
What we offer
  • 40% discount on all Fever events and experiences
  • Home office friendly anywhere in Spain
  • Relocation package for international candidates
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with
  • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
  • English Lessons
  • Gympass Membership
  • Possibility to receive in advance part of your salary by Payflow
  • Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
  • Fulltime
Read More
Arrow Right

Ruby on Rails Tech Lead

RailsCarma is looking for a passionate Ruby on Rails Technical Lead to manage ou...
Location
Location
India
Salary
Salary:
Not provided
railscarma.com Logo
RailsCarma
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in developing ruby applications
  • Ability to lead a team of developers
  • Analyze, design, develop and support complex applications
  • Designing and developing complex modules in Ruby on Rails
  • Technical team mentoring- Conduct code reviews, provide technical mentoring, ensure proper architectural oversight, and define the criteria to achieve “quality code”
  • Should have strong knowledge in Restful architecture in implementing APIs and using third party APIs in rails application
  • Clean sheet Relational Database Design together with very good SQL skills
  • Clear understanding of JQuery, Prototype, Ajax and Libraries
  • SVN or Git version control and Rake/Capistrano Experience
  • Experience in Agile Development, TDD/TFD and testing tools
Job Responsibility
Job Responsibility
  • Will be responsible for communicating/coordinating directly with the client via Skype, Web meeting and Email
  • Analyse client’s requirements and prepare technical specifications for implementations
  • Complete tasks based on the plan, requirements and schedule approved by the manager
  • Will be responsible for technical implementation in projects
  • Should Lead the team technically
  • Develop product and its elements as per specifications received from the client
  • Monitor and resolve reported problems and bugs at the project level
  • Establish and comply to performance metrics at team level
  • Work with QA Leads & Testers to improve code quality and adherence to project schedules
  • Provide technical advice to other roles on component architecture
Read More
Arrow Right

Lead Project Support

Join Our Team as a Lead Project Support! Our client, a leading organisation in t...
Location
Location
United Kingdom , Farringdon
Salary
Salary:
26000.00 - 29000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong Administration Skills
  • Tech-Savvy: Competent in Microsoft Office (Word, Excel, Outlook)
  • Communication Skills: Excellent verbal and written communication abilities
  • Construction Experience: Previous experience in a similar role within the construction industry is essential
  • Organisational Skills: Well-organised and detail oriented
  • Document Control Experience: A plus but not required
Job Responsibility
Job Responsibility
  • Inputting waste notes and import tickets into internal systems
  • Handling delivery and invoice matching
  • Managing timesheets with precision
  • Filing, printing, laminating, and scanning documents
  • Uploading all site paperwork for easy access
  • Providing ad-hoc cover for fellow Site Administrators
  • Assisting the site team in producing essential documents
  • Reporting on metre readings
  • Welcoming and meeting clients with a friendly demeanour
  • Maintaining and organising drawings
What we offer
What we offer
  • Generous Annual Leave: 23 days plus bank holidays
  • Pension Scheme: Secure your future with our client's pension plan
  • Travel Card: All travel between zones 1-6 on us
  • Annual Bonus: Enjoy a discretionary bonus based on performance
  • Fulltime
Read More
Arrow Right

Apps Dev Tech Lead

The Information Service Group is seeking a Technical Lead to build and manage a ...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in designing and delivering ETL solutions on Reference Data Team focused on expanding and maintaining firm centralized reference data platform
  • Knowledge and experience of managing reference data systems
  • Knowledge of Securities and Pricing data
  • Proven proficiency in dealing with complex technical issues across all aspects of the project lifecycle
  • Strong command of ETL architecture and Tools (Abinitio), and working with relational databases
  • Experience of working in a demanding and results driven, time critical environment
  • All potential candidates must be able to work in a dynamic team environment which includes working and managing teams on different technologies (such as Java, Web Services and C#/.NET) and across multiple regions.
Job Responsibility
Job Responsibility
  • The candidate will have an excellent opportunity to extend their current role and responsibility into Strategic Reference Data initiatives
  • Candidate will also get the chance to work with Global tech leads in other project initiative
  • Interaction will be required with the global development team comprising of Business Analysts and also work with vendor teams to coordinate and manage deliverables
  • The candidate will work with complex and variable issues with substantial potential impact, weighing various alternatives and balancing potentially conflicting needs
  • The candidate will be responsible for building and managing senior and junior ETL developers
  • Work directly with global application development teams, Operations teams/partners to successfully integrate
  • Will work with team and manage deliverables, provide architectural guidance, enforce best Citi practices, conduct code reviews, build support processes, and serve as escalation point during production outages
  • Keep up to date with new technologies and their possible adoption within ISG
  • Work on streamlining processes and work closely with other team members, onsite and remote to ensure consistent approach to development/process is used within the application
  • Work with vendor teams to coordinate and manage key projects.
What we offer
What we offer
  • Best-in-class global benefits.
  • Fulltime
Read More
Arrow Right