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Support Team Leader Service Manager

United Kingdom, Harrogate 32000.00 - 34000.00 GBP / Year · Job Posted February 17, 2026
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Job Description

We are recruiting for an experienced Support Team Leader / Service Manager to oversee a 6 bed supported living service for adults with learning disabilities, mental health needs, and some physical disabilities. This is a fully staffed, well-established service, and we are seeking a true leader - not just a manager. As Support Team Leader / Service Manager, you will play a pivotal role in the day-to-day leadership and development of the service. You will lead, support and inspire a team of support staff to deliver consistently high standards of person-centred care while ensuring full regulatory compliance.

Job Responsibility

  • Lead, manage and motivate a team of support staff
  • Provide effective supervision, guidance and support to ensure high-quality care delivery
  • Oversee recruitment, induction, training and ongoing staff development
  • Ensure compliance with CQC standards, policies and procedures
  • Build positive, professional relationships with individuals we support, their families and external professionals
  • Monitor and review care plans, risk assessments and support strategies
  • Work collaboratively with internal teams and external stakeholders
  • Manage budgets, resources and administrative responsibilities efficiently

Requirements

  • Proven leadership experience within a CQC-regulated setting
  • Experience working with adults with learning disabilities and/or mental health needs
  • A leadership-focused approach, with the ability to inspire and develop staff
  • Level 5 Diploma in Health & Social Care (or working towards / willing to complete within an agreed timeframe)
  • Strong knowledge of relevant legislation, safeguarding and best practice
  • Full UK driving licence and access to own vehicle

What we offer

  • Competitive salary of £32,000 - £34,000
  • Ongoing training and professional development
  • Clear progression opportunities within a growing organisation
  • Pension scheme
  • Employee Assistance Programme
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