Support Team Leader / Service Manager Job at Brook-St Hiredonline (North Tyneside)

Support Team Leader / Service Manager

We are looking for a motivated and experienced Support Team Leader / Service Man...

Location

United Kingdom , Middlesbrough

Salary:

30000.00 - 32000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience in a supervisory or management role within a CQC-regulated service
Strong leadership and team development skills
Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported)
Knowledge of CQC standards, safeguarding, and best practice in supported living
Full UK driving licence and access to a vehicle

Job Responsibility

Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently
Supervise, mentor, and develop staff to promote a culture of continuous learning
Oversee recruitment, training, and workforce development
Ensure compliance with CQC regulations, internal policies, and sector best practice
Build positive relationships with individuals, families, and external professionals
Monitor, review, and update care plans to meet individual needs
Manage budgets, resources, and administrative tasks effectively

What we offer

Competitive salary: £28,000 - £30,000
Career progression and professional development opportunities
Comprehensive training and ongoing support
Pension scheme
Employee Assistance Programme (EAP)

Fulltime

Support Team Leader / Service Manager

We are looking for a motivated and experienced Support Team Leader / Service Man...

Location

United Kingdom , North Tyneside

Salary:

30000.00 - 32000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience in a supervisory or management role within a CQC-regulated service
Strong leadership and team development skills
Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported)
Knowledge of CQC standards, safeguarding, and best practice in supported living
Full UK driving licence and access to a vehicle

Job Responsibility

Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently
Supervise, mentor, and develop staff to promote a culture of continuous learning
Oversee recruitment, training, and workforce development
Ensure compliance with CQC regulations, internal policies, and sector best practice
Build positive relationships with individuals, families, and external professionals
Monitor, review, and update care plans to meet individual needs
Manage budgets, resources, and administrative tasks effectively

What we offer

Career progression and professional development opportunities
Comprehensive training and ongoing support
Pension scheme
Employee Assistance Programme (EAP)

Fulltime

Support Team Leader / Service Manager

We are looking for a motivated and experienced Support Team Leader / Service Man...

Location

United Kingdom , Middlesbrough

Salary:

30000.00 - 32000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience in a supervisory or management role within a CQC-regulated service
Strong leadership and team development skills
Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported)
Knowledge of CQC standards, safeguarding, and best practice in supported living
Full UK driving licence and access to a vehicle

Job Responsibility

Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently
Supervise, mentor, and develop staff to promote a culture of continuous learning
Oversee recruitment, training, and workforce development
Ensure compliance with CQC regulations, internal policies, and sector best practice
Build positive relationships with individuals, families, and external professionals
Monitor, review, and update care plans to meet individual needs
Manage budgets, resources, and administrative tasks effectively

What we offer

Career progression and professional development opportunities
Comprehensive training and ongoing support
Pension scheme
Employee Assistance Programme (EAP)

Fulltime

Support Team Leader Service Manager

We are looking for a motivated and experienced Support Team Leader / Service Man...

Location

United Kingdom , Scarborough

Salary:

30000.00 - 32000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience in a supervisory or management role within a CQC-regulated service
Strong leadership and team development skills
Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported)
Knowledge of CQC standards, safeguarding, and best practice in supported living
Full UK driving licence and access to a vehicle

Job Responsibility

Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently
Supervise, mentor, and develop staff to promote a culture of continuous learning
Oversee recruitment, training, and workforce development
Ensure compliance with CQC regulations, internal policies, and sector best practice
Build positive relationships with individuals, families, and external professionals
Monitor, review, and update care plans to meet individual needs
Manage budgets, resources, and administrative tasks effectively

What we offer

Career progression and professional development opportunities
Comprehensive training and ongoing support
Pension scheme
Employee Assistance Programme (EAP)

Fulltime

Support Team Leader Service Manager

We are looking for a motivated and experienced Support Team Leader / Service Man...

Location

United Kingdom , Skipton

Salary:

30000.00 - 32000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience in a supervisory or management role within a CQC-regulated service
Strong leadership and team development skills
Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported)
Knowledge of CQC standards, safeguarding, and best practice in supported living
Full UK driving licence and access to a vehicle

Job Responsibility

Lead and inspire a team of support staff, ensuring high standards of care and support are delivered consistently
Supervise, mentor, and develop staff to promote a culture of continuous learning
Oversee recruitment, training, and workforce development
Ensure compliance with CQC regulations, internal policies, and sector best practice
Build positive relationships with individuals, families, and external professionals
Monitor, review, and update care plans to meet individual needs
Manage budgets, resources, and administrative tasks effectively

What we offer

Career progression and professional development opportunities
Comprehensive training and ongoing support
Pension scheme
Employee Assistance Programme (EAP)

Fulltime

Support Team Leader Service Manager

We are recruiting for an experienced Support Team Leader / Service Manager to ov...

Location

United Kingdom , Leeds

Salary:

30000.00 - 32000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven leadership experience within a CQC-regulated setting
Experience working with adults with learning disabilities and/or mental health needs
A leadership-focused approach, with the ability to inspire and develop staff
Level 5 Diploma in Health & Social Care (or working towards / willing to complete within an agreed timeframe)
Strong knowledge of relevant legislation, safeguarding and best practice
Full UK driving licence and access to own vehicle

Job Responsibility

Lead, manage and motivate a team of support staff
Provide effective supervision, guidance and support to ensure high-quality care delivery
Oversee recruitment, induction, training and ongoing staff development
Ensure compliance with CQC standards, policies and procedures
Build positive, professional relationships with individuals we support, their families and external professionals
Monitor and review care plans, risk assessments and support strategies
Work collaboratively with internal teams and external stakeholders
Manage budgets, resources and administrative responsibilities efficiently

What we offer

Competitive salary of £30,000 - £32,000
Ongoing training and professional development
Clear progression opportunities within a growing organisation
Pension scheme
Employee Assistance Programme

Fulltime

Support Team Leader Service Manager

We are recruiting for an experienced Support Team Leader / Service Manager to ov...

Location

United Kingdom , Harrogate

Salary:

32000.00 - 34000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven leadership experience within a CQC-regulated setting
Experience working with adults with learning disabilities and/or mental health needs
A leadership-focused approach, with the ability to inspire and develop staff
Level 5 Diploma in Health & Social Care (or working towards / willing to complete within an agreed timeframe)
Strong knowledge of relevant legislation, safeguarding and best practice
Full UK driving licence and access to own vehicle

Job Responsibility

Lead, manage and motivate a team of support staff
Provide effective supervision, guidance and support to ensure high-quality care delivery
Oversee recruitment, induction, training and ongoing staff development
Ensure compliance with CQC standards, policies and procedures
Build positive, professional relationships with individuals we support, their families and external professionals
Monitor and review care plans, risk assessments and support strategies
Work collaboratively with internal teams and external stakeholders
Manage budgets, resources and administrative responsibilities efficiently

What we offer

Competitive salary of £32,000 - £34,000
Ongoing training and professional development
Clear progression opportunities within a growing organisation
Pension scheme
Employee Assistance Programme

Fulltime

New

Customer Service Team Leader – Construction

Campbell Property Group (CPG), one of Australia’s leading residential constructi...

Location

Australia , Norwest

Salary:

Not provided

DOMAINE HOMES

Expiration Date

Until further notice

Requirements

Proven experience as a hands-on customer service leader within the construction industry
Proven experience leading teams in high-volume customer centric environment
Demonstrated experience managing escalations and service recovery
Strong understanding of construction processes and customer touchpoints from contract to handover
Familiarity with HIA contracts, variations, DA/CDC processes, and document control
Proficient in CRM/project platforms such as ClickHome (or equivalent)
Empathetic and composed, with a strong sense of professionalism under pressure
People-focused and inspiring, with the ability to build trust and develop high-performing teams
Organised and detail-oriented, maintaining high standards of documentation and workflow
Collaborative and solutions-focused, fostering strong relationships across departments

Job Responsibility

Lead and coach a team of 6 CSCs across pre-construction and construction, setting clear expectations and career development plans
Conduct regular 1:1s, team meetings, and formal performance reviews
Drive a culture of accountability, ownership, and service excellence
Support onboarding, training, and continuous professional development of team members
Monitor customer satisfaction scores and proactively identify service improvement opportunities and team efficiencies
Act as the first point of contact for complex or escalated customer concerns
Monitor ClickHome workflows and milestone tracking to ensure accurate file progression
Maintain oversight of all customer touchpoints and communication triggers
Ensure all documentation is completed accurately and on time eliminating bottlenecks that impact progression or communication
Collaborate effectively with Drafting, Estimating, Permits, Site Supervisors, and other stakeholders

What we offer

Secure undercover parking
A welcome gift when you start – to make you feel at home
Competitive pay and flexible work options
A focus on your health and wellbeing – with multiple gym and health insurance discounts
Great retail deals – including travel, groceries, and more
Big savings on home builds, trades, suppliers and utilities
Ongoing learning through the CPG Academy, with mentoring and unlimited training
Opportunities to give back through our charity partners
Generous leave – including parental, volunteer, reservist and emergency services leave
Free wellbeing support for you and your family, including EAP and health coaching

Fulltime

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Support Team Leader / Service Manager

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