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Support Specialist L3

lingarogroup.com Logo

Lingaro

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Location:
India

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Growth through diversity, equity, and inclusion. As an ethical business, we do what is right — including ensuring equal opportunities and fostering a safe, respectful workplace for each of us. We believe diversity fuels both personal and business growth. We're committed to building an inclusive community where all our people thrive regardless of their backgrounds, identities, or other personal characteristics.

Job Responsibility:

  • Provide expert service support as L3 specialist for the service
  • Identify, analyze, and develop solutions for complex incidents or problems raised by stakeholders and clients as needed
  • Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact
  • Proactive and timely update assigned tasks, provide response and solution within agreed team's timelines
  • Problem corrective action plan proposals
  • Deploying bug-fixes in managed applications
  • Gather requirements, analyze, design and implement complex visualization solutions
  • Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives
  • Tasks may include monitoring, incident/problem resolution, documentations, automation, assessment and implementation/deployment of change requests
  • Provide technical feedback and mentoring to teammates

Requirements:

  • Willing to work either ASIA, EMEA, or NALA shift
  • Strong problem-solving, analytical, and critical thinking skills
  • Strong communication skillset – ability to translate technical details to business/non-technical stakeholders
  • Extensive experience with SQL, T-SQL, PL/SQL Language – includes but not limited to ETL, merge, partition exchange, exception and error handling, performance tuning
  • Experience with Python/Pyspark mainly with Pandas, Numpy, Pathlib and PySpark SQL Functions
  • Experience with Azure Fundamentals, particularly Azure Blob Storage (File Systems and AzCopy)
  • Experience with Azure Data Services - Databricks and Data Factory
  • Understands the operation of ETL process, triggers and scheduler
  • Logging, dbutils, pyspark SQL functions, handling different files e.g. json
  • Experience with Git repository maintenance and DevOps concepts
  • Familiarity with building, testing, and deploying process

Nice to have:

  • Experience with Control-M (if no experience, required to learn on the job)
  • KNIME
  • Power BI
  • Willing to be cross-trained to all of the technologies involved in the solution
What we offer:
  • Stable employment
  • “Office as an option” model
  • Flexibility regarding working hours and your preferred form of contract
  • Comprehensive online onboarding program with a “Buddy” from day 1
  • Cooperation with top-tier engineers and experts
  • Unlimited access to the Udemy learning platform from day 1
  • Certificate training programs
  • Upskilling support
  • Internal Gallup Certified Strengths Coach to support your growth
  • Grow as we grow as a company
  • A diverse, inclusive, and values-driven community
  • Autonomy to choose the way you work
  • Create our community together
  • Activities to support your well-being and health
  • Plenty of opportunities to donate to charities and support the environment
  • Modern office equipment

Additional Information:

Job Posted:
January 05, 2026

Work Type:
Remote work
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