CrawlJobs Logo
Brainlab Logo Brainlab · IT - Administration

Support Specialist - Imaging Systems

Spain, Oviedo · Job Posted April 27, 2026
Apply Position
Job Link Share

Job Description

We are looking for an additional team member to join our technical customer support team. As a Brainlab Support Specialist, you are responsible for providing outstanding service to our customers and achieve this thanks to your extensive technical knowledge. As a Brainlab service professional, you are the face to the customer, ensure that customer equipment is installed, maintained and serviced and that the clinical staff receives professional technical assistance. Being part of a team for our new and revolutionary product line you have the opportunity to grow within our company. You are working independently from your home office. Product portfolio: Loop-X - to find out more about our newest product Loop-X, please click here

Job Responsibility

  • Install new Brainlab devices and software in hospitals
  • install SW/HW upgrades
  • perform maintenance and inspection of systems/devices incl. electrical safety tests in specified time
  • perform troubleshooting independently
  • repair systems/devices and minimize down time
  • complete every installation or service assignment quickly and efficiently
  • plan, organize, and implement all service assignments conscientiously and independently following the directive from the Support Manager
  • perform mandatory administrative tasks accurately
  • document performed services according to Brainlab policies
  • provide ideas and innovation to improve current products, provide sustainable input for continued engineering
  • keep customers up-to-date regarding open requests, maintain good customer relationship and deliver high level customer service
  • maintain good and efficient communication between customers, colleagues and superior

Requirements

  • Technical degree in electrical engineering, electronics, mechatronics or similar
  • preferable 1-3 years’ experience in a technical support role ideally for a healthcare company or provider
  • experience in the field of X-ray imaging systems or scanners is a plus
  • good knowledge in the area of computer and network technologies
  • strong analytical, troubleshooting, and problem solving skills
  • highly motivated and customer oriented personality as well as the ability to prioritize tasks and work self sufficiently
  • excellent organization and time management skills, ability to manage several work streams simultaneously
  • ability to work well individually and in a team environment
  • high flexibility and willingness to travel internationally up to 80% of the time
  • excellent communication skills in English and Spanish
  • basic MS Office knowledge
  • Salesforce.com (CRM) knowledge is a plus
  • necessary to possess a valid driving license

Nice to have

  • Experience in the field of X-ray imaging systems or scanners is a plus
  • Salesforce.com (CRM) knowledge is a plus
Brainlab - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Support Specialist - Imaging Systems

8 matching positions

Support Specialist - Imaging Systems

We are looking for an additional team member to join our technical customer supp...
Location
Location
Spain , Bilbao
Salary
Salary:
Not provided
brainlab.com Logo
Brainlab
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical degree in electrical engineering, electronics, mechatronics or similar
  • Preferable 1-3 years’ experience in a technical support role ideally for a healthcare company or provider
  • Experience in the field of X-ray imaging systems or scanners is a plus
  • Good knowledge in the area of computer and network technologies
  • Strong analytical, troubleshooting, and problem solving skills
  • Highly motivated and customer oriented personality as well as the ability to prioritize tasks and work self sufficiently
  • Excellent organization and time management skills, ability to manage several work streams simultaneously
  • Ability to work well individually and in a team environment
  • High flexibility and willingness to travel internationally up to 80% of the time
  • Excellent communication skills in English and Spanish
Job Responsibility
Job Responsibility
  • Install new Brainlab devices and software in hospitals
  • Install SW/HW upgrades
  • Perform Maintenance and Inspection of systems/devices incl. Electrical Safety Tests in specified time
  • Perform Troubleshooting independently
  • Repair systems/devices and minimize down time
  • Complete every installation or service assignment quickly and efficiently
  • Plan, organize, and implement all service assignments conscientiously and independently following the directive from the Support Manager
  • Perform mandatory administrative tasks accurately
  • Document performed services according to Brainlab policies
  • Provide ideas and innovation to improve current products, provide sustainable input for continued engineering
What we offer
What we offer
  • International, positive and innovative environment
  • Working in a team of great colleagues who help and support each other
  • Seeing your contribution making a positive impact on the daily work of clinicians around the world
  • Home office and flexible working hours
  • Fair compensation package
  • Company car, cell phone, laptop - also for private use
  • Comprehensive education and training opportunities, digital language courses
  • Fulltime
Read More
Arrow Right

Client Systems Support Specialist

Delta Solutions & Strategies is seeking a Client Systems Support Specialist to s...
Location
Location
United States , Vandenberg SFB
Salary
Salary:
90000.00 - 100000.00 USD / Year
deltasands.com Logo
Delta Solutions & Strategies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • TS/SCI Security Clearance
  • 4–6 years of experience providing Tier II client or desktop support, system configuration, and technical issue resolution across multiple networks and environments
  • Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience (4 years)
  • Must meet position and certification requirements outlined in DoD 8140 for Technical Support Specialist or System Administrator role at the appropriate tier within six months of hire
  • Strong customer service and communication skills with ability to support personnel at all organizational levels including senior leaders
  • Knowledge of ITSM ticketing systems (e.g., ServiceNow) and DoD configuration management standards
  • Familiarity with endpoint hardening, patching, and vulnerability management practices
  • Ability to lift up to 50 lbs. and support physical system setup in office or operations center environments
  • Provide after-hours and contingency support as required
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for all IT service requests via phone, ticketing system, email, or walk-up support
  • Log, categorize, and prioritize incidents and service requests in accordance with established service-level objectives
  • Perform Tier I and Tier II troubleshooting for workstations, laptops, mobile devices, printers, and peripheral equipment
  • Diagnose and resolve software, operating system, and user application issues within established baselines and STIG requirements
  • Join systems to the domain, configure network settings, and ensure connectivity to shared drives, printers, and collaboration tools
  • Deploy and maintain system images, patches, and baseline configurations to ensure standardization and compliance
  • Install, configure, and troubleshoot CAC, Token, and multi-factor authentication (MFA) solutions across classified and unclassified networks
  • Assist with account access issues, password resets, and permissions management in coordination with the Identity and Access Management team
  • Perform workstation hardening, vulnerability remediation, and endpoint security enforcement in support of RMF and ACAS requirements
  • Provide on-site and remote support for VTC, Teams, and other collaboration systems used in operational and executive environments
What we offer
What we offer
  • medical
  • dental
  • vision
  • life insurance
  • 401(k)
  • PTO
  • paid holidays
  • parental, military and jury duty paid leaves
  • Fulltime
Read More
Arrow Right
New

Senior Desktop Support Specialist

We're looking for a Senior Desktop Support Specialist who thrives in a hands-on ...
Location
Location
United States , St. Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of desktop support or IT operations experience
  • Strong experience supporting Windows 10/11 environments
  • Hands-on Microsoft 365 administration experience
  • Experience with Microsoft Entra ID (Azure AD) and endpoint management
  • Experience imaging, provisioning, and deploying laptops
  • Strong troubleshooting skills across Microsoft technologies
  • Experience working with ticketing systems and documenting technical processes
Job Responsibility
Job Responsibility
  • Provide Tier II/III desktop support for hardware, software, operating systems, Microsoft 365, printers, peripherals, and mobile devices
  • Troubleshoot and resolve complex end-user issues while delivering exceptional customer service
  • Administer Microsoft 365, including: User accounts and licensing, Exchange mailboxes, Teams, OneDrive, Security groups and access management
  • Administer SharePoint Online by: Managing permissions and security, Creating and maintaining sites and pages, Organizing content and supporting collaboration
  • Manage endpoints within a cloud-first Microsoft Azure/Intune environment
  • Image, configure, deploy, and refresh laptops and end-user equipment
  • Oversee hardware inventory, asset management, procurement, and equipment lifecycle
  • Maintain IT documentation, standard operating procedures, and knowledge articles
  • Coordinate with the organization's MSP/MSSP to ensure incidents, requests, and projects move forward on schedule
  • Track open issues, follow up with vendors, and help drive projects to completion
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Senior Desktop Support Specialist

We're looking for a Senior Desktop Support Specialist who thrives in a hands-on ...
Location
Location
United States , St. Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of desktop support or IT operations experience
  • Strong experience supporting Windows 10/11 environments
  • Hands-on Microsoft 365 administration experience
  • Experience with Microsoft Entra ID (Azure AD) and endpoint management
  • Experience imaging, provisioning, and deploying laptops
  • Strong troubleshooting skills across Microsoft technologies
  • Experience working with ticketing systems and documenting technical processes
Job Responsibility
Job Responsibility
  • Provide Tier II/III desktop support for hardware, software, operating systems, Microsoft 365, printers, peripherals, and mobile devices
  • Troubleshoot and resolve complex end-user issues while delivering exceptional customer service
  • Administer Microsoft 365, including: User accounts and licensing, Exchange mailboxes, Teams, OneDrive, Security groups and access management
  • Administer SharePoint Online by: Managing permissions and security, Creating and maintaining sites and pages, Organizing content and supporting collaboration
  • Manage endpoints within a cloud-first Microsoft Azure/Intune environment
  • Image, configure, deploy, and refresh laptops and end-user equipment
  • Oversee hardware inventory, asset management, procurement, and equipment lifecycle
  • Maintain IT documentation, standard operating procedures, and knowledge articles
  • Coordinate with the organization's MSP/MSSP to ensure incidents, requests, and projects move forward on schedule
  • Track open issues, follow up with vendors, and help drive projects to completion
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Service Support Specialist II

The Service Support Specialist II is a mid-level professional responsible for ad...
Location
Location
United Kingdom , Salford
Salary
Salary:
27000.00 - 30000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Expertise in multiple areas of IT (e.g., basic networking, server infrastructure, cloud productivity platforms)
  • Strong understanding of IT Service Management (ITSM) processes
  • Exceptional incident management and communication skills
  • Proficient in scripting (e.g., PowerShell) for automating desktop support tasks and diagnostics
  • Training, academic coursework on computer hardware, operating systems, and computer network functionality
  • Microsoft Certified: Modern Desktop Administrator Associate, or equivalent is highly desired
  • 2-4 years of IT support experience, with service desk/desktop support (required)
  • High School Diploma/GED required
  • Associate degree in IT/related field (preferred)
Job Responsibility
Job Responsibility
  • Lead incident coordination for major or widespread service disruptions
  • Act as the primary liaison between end-users and specialized IT teams (Networking, Server, Platform)
  • Own and resolve Tier 3 incidents that require specialized knowledge in areas such as virtualization client issues (e.g., Citrix), cloud platform access, or deep operating system analysis
  • Serve as the SME for hardware lifecycle management, defining and validating standard PC/laptop images, managing vendor relations for repairs, and ensuring asset disposal compliance
  • Manage and tune proactive monitoring alerts for major IT solutions
  • Lead the initial triage and communication during high-severity incidents, ensuring timely stakeholder updates
  • Lead Problem Management efforts for recurring issues, performing root cause analysis (RCA), recommending permanent fixes, and driving implementation of corrective actions across technical teams
What we offer
What we offer
  • Secure reserved car parking space and excellent transport links
  • 31 days holidays per year including 8 bank holidays
  • Healthcare Scheme
  • Company pension plan
  • Life Assurance
  • Salary Sacrifice Schemes
  • Various discounts and other incentives
  • Fulltime
Read More
Arrow Right

It Support Specialist

We are seeking a motivated and customer-focused PC Technician / IT Support Speci...
Location
Location
United States , Naples
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CompTIA A+ certification (or actively pursuing)
  • Basic understanding of computer hardware, operating systems, and troubleshooting
  • Strong communication skills and ability to work with end users
  • High school diploma or GED required
  • Ability to type at least 25 WPM
  • Reliable, punctual, and professional
Job Responsibility
Job Responsibility
  • Install, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripherals
  • Install, update, and support software and operating systems (Windows environments)
  • Provide technical support to end users, both in-person and remotely
  • Diagnose and resolve hardware, software, and connectivity issues
  • Document issues, resolutions, and processes in a ticketing system
  • Assist with system upgrades, imaging, and deployments
  • Work closely with end users to ensure a positive support experience
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Document Scanning & Administrative Support Specialist

A leading transportation organization is seeking a reliable and detail-oriented ...
Location
Location
United States , Pittsburgh
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong attention to detail and organizational skills
  • Basic computer proficiency and comfort using scanners and electronic filing systems
  • Ability to follow written instructions and standardized procedures
  • Professional communication and interpersonal skills
  • Dependable, punctual, and self-motivated
  • Prior administrative, clerical, data entry, or document management experience preferred but not required
  • Experience handling document control tasks in an administrative, records, or project support environment
  • Ability to scan, organize, and compile large volumes of documents with strong attention to detail
  • Familiarity with standard office equipment and digital file management practices
  • Strong organizational skills with the ability to maintain accuracy across repetitive tasks
Job Responsibility
Job Responsibility
  • Organize and sort transportation and driver-related paperwork
  • Prepare documents for electronic imaging and scanning
  • Scan and upload documents accurately into the company's imaging system
  • Follow established procedures and project checklists to ensure consistency
  • Communicate professionally with terminal staff and provide assistance with document organization
  • Maintain confidentiality and accuracy when handling company records
  • Complete all assigned scanning tasks within project deadlines
What we offer
What we offer
  • Paid virtual onboarding session
  • Business casual dress code
  • Mileage reimbursement for travel to and from work location
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
Read More
Arrow Right

Loan closer - Support specialist

We are looking for a detail-oriented Loan Closer - Support specialist to join ou...
Location
Location
United States , Hermitage
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience supporting mortgage closing, post-closing, or loan documentation processes within a financial services environment
  • Working knowledge of mortgage loan files, including recorded documents, title policies, and trailing documentation
  • Experience using loan origination or mortgage processing systems, including familiarity with Encompass
  • Strong organizational skills with the ability to manage multiple files and follow up on outstanding items consistently
  • High attention to detail and accuracy when reviewing documentation and maintaining records
  • Ability to communicate effectively with internal teams and external partners to resolve file deficiencies
  • Understanding of compliance expectations related to bank policy, investor requirements, and mortgage documentation standards
Job Responsibility
Job Responsibility
  • Conduct thorough post-closing reviews for mortgage loans to verify documents are accurate, complete, and ready for sale or portfolio retention
  • Examine title work, recorded mortgage packages, and trailing documents, then categorize and index materials correctly for file maintenance
  • Monitor outstanding conditions and missing paperwork, following up with the appropriate parties to obtain needed items promptly
  • Enter and upload finalized loan documents into applicable loan origination and imaging platforms while maintaining organized records
  • Coordinate the delivery of collateral packages to investors or secure storage locations based on file requirements
  • Maintain daily status reporting for open post-closing items and elevate aged exceptions that remain unresolved beyond established timeframes
  • Apply bank procedures, investor rules, and regulatory standards throughout the post-closing process to support compliant loan files
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right