Support Solutions Coordinator Job at Nixon Hire (Newcastle upon Tyne)

Solution Support Engineer

Provide technology consulting to external customers and internal project teams, ...

Location

United States

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

5+ years of professional experience
Bachelor of Arts/Science or equivalent degree in computer science or related area
sufficient depth and breadth of technical knowledge to design and scope multiple deliverables
demonstrated innovation and communication of new deliverables and offerings
ability to develop solutions that enhance the availability, performance, maintainability and agility of a customer's enterprise
understanding of architectural dependencies of technologies in use in the customer's IT environment
ability to diagnose complex technical problems to their root cause
vendor or industry certification in at least one discipline area
ability to present domain-specific information during customer sales presentations
ability to manage teams and complete solution implementation

Job Responsibility

Verifying and implementing detailed technical design solutions
providing detailed technical designs for enterprise solutions
leading in technical assessment and delivery of specific solutions
coordinating implementation of new installations, designs, and migrations
engaging in technical problem solving across multiple technologies
managing bids and proposals in the sales lifecycle
managing team life cycle stages and encouraging knowledge sharing
proactively identifying new business opportunities.

What we offer

health and wellbeing programs
comprehensive benefits suite
personal and professional development programs
unconditional inclusion
career growth opportunities.

Fulltime

Support Coordinator ERP Cloud Finance

Customer is executing a project to move from IFS to Oracle ERP Cloud and current...

Location

France , Paris

Salary:

Not provided

Axande

Expiration Date

Until further notice

Requirements

Good experience with Oracle ERP Fusion Cloud in finance modules
Very good teaching skillset and experience in Finance domain
Good functional skill in the following Oracle ERP Modules : Finance (GL, AP, Expenses, Fixed Assets)
Business expertise in Finance processes
Ability to properly document, present and summarize
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to drive people to decision without having a managerial position
Personal skillsets: Rigorous, Pragmatic, Organized
Written communication skills
English: Excellent written and verbal communication

Job Responsibility

Use business and functional expertise to help the client during the first months of Go Live helping adopting the solution
Support End user providing clarification on system functionalities to be used and new processes
Perform bug correction testing
Ensure that there is a good communication between IT support representatives offshore and the business in France
Ensure that the business users have clear visibility and understanding on what they must do
Have a close relationship with the business and IT people involved
Escalate potential situations to the project governance and support management
Take initiatives, communicate and escalate if it is identified that something is wrong
Ensure that the business takes ownership of the solution
Moderate and animate sessions with people having different backgrounds, different cultures, different native languages

Client Network Solution Coordinator - APAC

Allianz Partners Medical Provider Management (MPM) has a unique and exciting job...

Location

Philippines , Makati

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

2+ years’ experience in international health insurance / TPA / travel insurance / assistance or related industries including experience in medical provider / TPA management
Understanding of international medical provider network management or related activities eg IPMI operations
Educated to degree level or appropriate professional qualification
Logical thinking mind set and ability to problem solve
Strong communication (verbal & written), presentation and interpersonal skills
Relationship and stakeholder management
Project management skills
People management and motivation
Analytical skills
Negotiation

Job Responsibility

Plan, deliver and execute medical provider network expansion for a key client in APAC region, in support of MPM’s strategic ambition and AzP growth, reporting to Team Leader
Own and manage client’s network-related issues and escalations in APAC and provide first-time resolution
Work in conjunction with MPM regional APAC and central teams who manage provider and TPA relationships to ensure delivery of network expansion, issues and escalations management and other key topics on behalf of key client
Resolve issues by co-ordinating directly with client and providers / TPAs as needed
Act as key “advocate” for the client, ensuring customer-centric approach to delivery
Work closely with Team Lead and other key client Service team members within AzP MPM and Operations as part of a dedicated “virtual team” to ensure service excellence for the client
Establish and implement project management tools to support the delivery of network expansion
Deliver regular (weekly / monthly) dashboards and reporting on delivery against plan
Drive, co-ordinate with and provide support to regional and central MPM team managers and their team members to ensure delivery against targets
Establish and maintain governance in relation to a network development, client network / TPA reporting and performance management, and issues/escalations

What we offer

A competitive remuneration and benefits package is offered
The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development

Fulltime

Workplace Solutions Coordinator

Are you someone who’s proactive, a great team player and do you have a good eye ...

Location

United Kingdom , London

Salary:

29118.00 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

Proactive
Great team player
Good eye for detail
Proven customer service abilities
Positive, proactive nature
Previous experience in a similar role advantageous
Confidence and assertiveness
Excellent people skills
Enthusiasm
Can-do attitude

Job Responsibility

Support our workplaces in our London office
Ensure colleagues have a great place to work
Keep the environment and aesthetics of our corporate buildings to a high standard
Ensure we're meeting regulatory and legal standards in terms of compliance and building safety
Engage with our colleagues, providing a great service
Manage difficult conversations
Resolve any issues relating to the working environment
Build relationships with suppliers and contractors
Take responsibility for managing some of the contracts
Continuously look to make sure our colleague journeys are great

What we offer

28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Electric car scheme
Personal development opportunities
Colleague recognition scheme
Flexible working

Fulltime

Service Support and Scheduling Lead

We are seeking an experienced, organised, and customer-focused Service Support a...

Location

Australia , Redfern

Salary:

Not provided

ACES Group

Expiration Date

Until further notice

Requirements

Previous experience in rostering, scheduling, workforce coordination, or service support
Leadership or team management experience
Strong organisational, planning, and time-management skills
Excellent communication and interpersonal abilities
Ability to multi-task, prioritise, and work independently in a fast-paced environment
Proficient with IT systems and confident in data processing
intermediate Excel skills
Proactive, solution-oriented, hands-on, and innovative approach to work

Job Responsibility

Lead and coordinate administrative and operational activities within the Services Support Centre
Oversee employee scheduling and rostering to ensure client requirements are met
Deliver proactive customer service, responding promptly to client and employee enquiries
Work collaboratively with internal Service Managers and staff to optimise workforce allocation
Identify, assess, and resolve operational issues using sound judgement and data analysis
Maintain and administer systems, records, and reports to support service operations
Serve as the primary point of contact for clients during your shift
Lead, support, and coordinate team members to achieve operational objectives

What we offer

Career Growth — pathways to leadership roles, plus internal RTO programs and leadership development
Office-Based Role — work from our Redfern Services Support Centre, close to public transport
Rotating Roster — includes weekdays and weekends for variety and flexibility
Join a committed team — be part of a growing, inclusive company

Fulltime

Delivery Enablement Coordinator

The primary responsibilities of the CT&M Delivery Enablement Coordinator are to:...

Location

United States

Salary:

30.00 USD / Hour

LHH

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Human Resources, Learning & Development, or a related field (or equivalent work experience)
3+ years of experience in administrative support, project coordination, learning and development, or sales/delivery enablement roles
Experience working in a global or cross-functional environment preferred
Experience with credentialing programs or professional development initiatives
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and collaboration tools (Teams, SharePoint)
Familiarity with Learning Management Systems (LMS), digital learning, and project planning and tracking platforms
Familiarity with digital content creation tools (e.g., Canva, Articulate, or similar)
Basic understanding of AI tools and eLearning technologies is a plus
Ability to manage data reporting and dashboards using Excel or similar tools
Strong organizational skills with the ability to manage multiple priorities and deadlines

Job Responsibility

Coordinate and support the team activities that identify learning needs based on emerging trends in candidate behavior, ensuring timely documentation, scheduling, and tracking of deliverables for learning solutions (live, recorded, eLearning modules) using AI tools and resources
Maintain and update learning content repositories and manage version control across digital platforms in collaboration with the LHH Product & Innovation team and Marketing teams
Oversee administrative aspects of Professional Development programs, including global tracking and reporting for the Digital Credentials program, ensuring compliance with established processes and timelines
Prepare and distribute reports, dashboards, and status updates for leadership and stakeholders on training initiatives, progress, and emerging needs
Facilitate global collaboration with CT&M Ops Directors by organizing meetings, managing agendas, capturing action items, and ensuring follow-up on identified training requirements

What we offer

medical
dental
vision
life insurance
short-term disability
additional voluntary benefits
EAP program
commuter benefits
401K plan
paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law

Parttime

Sales Coordinator

The Sales Coordinator provides support to sales team members who are aligned to ...

Location

United States , Lake Forest

Salary:

21.10 - 26.35 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Possess the technological capabilities to efficiently navigate the Grainger systems and software packages to support customers (SAP/SOE, MS Office (Excel, Access) MS-Outlook, SalesForce, Keepstock Dashboard, etc.)
Ability to influence without authority and negotiates to make sound decisions and drive for best results while minimizing risk to the company
Ability to stay with a position or plan of action until desired result is achieved or is no longer reasonably attainable
Practices agility while working in fast paced environment and leads with Continuous-Improvement mindset regarding opportunities within processes and technologies
Strong proficient excel skills and ability to learn new, efficient ways to manipulate and share data
Ability to multi-task, handle multiple priorities with agility and perform in fast-paced, high-volume environment
Strong decision making, solution focused and troubleshooting skills
Business acumen and knowledge of MRO industry

Job Responsibility

Supports multiple sellers
strategic partner in managing approx. $150M in sales
Provides seller support for large contract customers (such as National Accounts, Healthcare, GPOs, Channel Business, Gov't, and hold a strategic relationship with Grainger Canada National Sales Coordinators) in regard to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business
Practices critical thinking to actively probe to uncover unique and complex customer-requirements while creating effective solutions to execute on tasks
Acts as a liaison between cross functional departments such as Quotes, Cross-Referencing, Customer Life-Cycle Project Manager, Contract Enablement Manager, Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments
Uses data to articulate customer story and/or works to address inconsistencies or anomalies
Assist in RFQs, Large Bid Pricing, and Contractual CSP
Assist in creation of quarterly business review reporting
Assist in creating and maintaining monthly, contractual, customer facing reporting
Assist in mass account creation and/or deactivation

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Sales Coordinator

The Sales Coordinator provides support to sales team members who are aligned to ...

Location

United States , Janesville

Salary:

21.10 - 26.35 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Possess the technological capabilities to efficiently navigate the Grainger systems and software packages to support customers (SAP/SOE, MS Office (Excel, Access) MS-Outlook, SalesForce, Keepstock Dashboard, etc.)
Ability to influence without authority and negotiates to make sound decisions and drive for best results while minimizing risk to the company
Ability to stay with a position or plan of action until desired result is achieved or is no longer reasonably attainable
Practices agility while working in fast paced environment and leads with Continuous Improvement mindset regarding opportunities within processes and technologies
Strong proficient excel skills and ability to learn new, efficient ways to manipulate and share data
Ability to multi-task, handle multiple priorities with agility and perform in fast-paced, high-volume environment
Strong decision making, solution focused and troubleshooting skills
Business acumen and knowledge of MRO industry

Job Responsibility

Supports multiple sellers
strategic partner in managing approx. $150M in sales
Provides seller support for large contract customers in regard to CSP pricing, reporting, quotes, sourcing and other complex organizational tasks to drive contract implementation and execution of contracted business
Practices critical thinking to actively probe to uncover unique and complex customer requirements while creating effective solutions to execute on tasks
Acts as a liaison between cross functional departments such as Quotes, Cross-Referencing, Customer Life-Cycle Project Manager, Contract Enablement Manager, Contract Administration Coordinator, Sourcing, Customer Service, Financial Services, eCommerce, Technical Product Support and other supported departments
Uses data to articulate customer story and/or works to address inconsistencies or anomalies
Assist in RFQs, Large Bid Pricing, and Contractual CSP
Assist in creation of quarterly business review reporting
Assist in creating and maintaining monthly, contractual, customer facing reporting
Assist in mass account creation and/or deactivation

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts
Parental leave
Safety shoes provided (where applicable)

Fulltime

Support Solutions Coordinator

Nixon Hire

Location:
United Kingdom , Newcastle upon Tyne

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 03, 2026

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:January 03, 2026

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