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Microsoft Corporation Logo Microsoft Corporation · Sales

Support Solution Area Specialist

United States, Redmond Employment contract 107600.00 - 187500.00 USD / Year · Job Posted May 05, 2026
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Job Description

A Support Solution Area Specialist focuses on generating and qualifying leads, drives, and closes Microsoft Enterprise Unified Support opportunities, and remains engaged with our customers to ensure they are supported throughout all stages of their product lifecycles. Support Solution Area Specialists leverage Microsoft’s more than 20 years of expertise with input from enterprise customers worldwide to provide a tailored cloud services model that drives impact across our customers’ Microsoft investment. As a Support Solution Area Specialist, you will develop deep business acumen across Microsoft’s portfolio of products and services and hone your solution sales and networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders. You will be responsible for sales execution and sales excellence, business value selling, scaling and collaboration and innovation and capability growth. As a Support Solution Area Specialist, you will develop deep business acumen across Microsoft’s portfolio of products and hone your solution sales and networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders.

Job Responsibility

  • Orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption
  • Propose the proper solution tailored to the customer’s specific needs through an understanding of your customers’ business and technology priorities, governance, decision making and budgetary processes as they apply to each relevant customer’s business decision makers
  • Lead sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners
  • Lead BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal
  • Be responsible for prospecting, qualifying, solutioning and closing business in your assigned territory
  • Manage the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory
  • Apply and encourage an innovative point of view during client interactions to identify new opportunities, grow client capabilities, and guide sellers and customers through a specific focus on knowledge of a specific industry or industries

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience
  • Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience
  • 4+ years solution or services sales experience
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