Support Services Operator Job at Aramark (Washington)

Team Lead – Managed Services and TAC (Support) Services

Team lead (Support, Managed Service & NOC services) would be overall responsible...

Location

India , New Delhi

Salary:

Not provided

Binary Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Electronics, Telecommunications or equivalent
Min.8 years of experience working on support & managed services
OEM certifications on Networking, security and/or Data center technologies
Experience in managing support team
OEM TAC experience would be preferred
Experience in running managed services operation is required
Technical hands-on installation and troubleshooting experience on various networking, security, cloud and data center technologies
Good organizational and team management skills
Good communication skills – both verbal and written coupled with ability to collaborate with internal stakeholders and external clients

Job Responsibility

Monitors the service desk tickets and provides support to customers including all escalated incidents and close the same within specified SLAs
Acts as emergency support contact as needed, for critical client and business-impacting incidents
Timely escalation of all tickets to management with ensuing updates, where applicable and provide timely management reports for reviews and guidance
Work with general direction from the client, stakeholders, team lead, or management to perform operational tasks to resolve all incidents/requests in a timely manner within the agreed SLA
Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift
Proactively identify, contribute, implement and automate for effort optimization and automating routine tasks
Guide the team and co-ordinate OEM technical interaction for escalated incidents
Continuously add and mature new offerings and work with product team to roll out new services
Provide mentorship and guidance to the team, work on capacity and skill building of the team members as per the changing business requirements
Contribute and participate in various service delivery reviews with the customers and be responsible for technical deliverables from the reviews

Fulltime

New

Support Services Manager - Healthcare

Aramark Canada is looking for a Support Services Manager with experience in the ...

Location

Canada , Calgary

Salary:

60000.00 - 75000.00 CAD / Year

Aramark UK

Expiration Date

Until further notice

Requirements

Bachelor's Degree or Diploma in relevant field
Basic Housekeeping Experience or full EVS experience as an asset
Menu management, balancing a budget and working within assigned operational costs / budget
Requires a minimum of 5+year’s progressive experience managing operations with financial and operational responsibility for the sites / departments
Computer savvy with Excel, Word and Outlook
Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff
P&L accountability and/or contract-managed service experience is desirable
Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information
Mandatory background check process is a requirement for all qualified candidates

Job Responsibility

Establishes and maintains effective working relationships with other departments to provide a unified food service experience for residents, visitors and employees
Ensures compliance to food safety, sanitation, and overall workplace safety standards
Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities
Provides overall direction and manages performance for all Supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards
Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling
Develops operational component forecasts and can explain variances. Responsible for component's accounting functions
Responsible for ordering, Inventory, Menu Development, Production Planning
Maintains and Verifies Employee work schedules through web-based payroll tracking systems
Assists Food Service Supervisor in ordering, Inventory, Menu Development, and Production Planning
Monitors and Verifies Accounting Documentation through web-based systems

What we offer

Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being
Comprehensive Health Benefits (No Waiting Period!) from day one, including coverage for dental, prescriptions, vision, massage therapy, and more
Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark
Access to Aramark’s Employee Assistance Program for confidential resources and support for you and your family
Employee Resource Groups (ERGs) that celebrate diversity, build connections, and support one another
Discounts on everyday products and services
Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies
Clear career path planning and development opportunities
Safe and supportive workplace

Fulltime

New

Support Services MH - Day shift

The Support Services Material Handler is Cross-trained to perform a variety of M...

Location

Canada , Alliston

Salary:

28.45 CAD / Hour

Baxter

Expiration Date

Until further notice

Requirements

Must be able to pass the ERGO testing due to the physical nature of the job
Successful completion of High School diploma or GED required (Proof will be requested)
Experience doing repetitive tasks
Fast-paced environment, high pressure
Ability to work in noisy and warm, wet conditions
also heavy lifting involved
Must pass ergonomic assessment to ensure ability to perform bonafide essential job duties
Manufacturing/Quality experience in a GMP environment
Demonstrated good attendance in present position
Demonstrated good performance and good quality in present position

Job Responsibility

Perform all functions for a number of the following positions: Viaflex Pack MH, Sterilizer Operator, Warehouse MH, Bliss MH, Overpouch MH, Concentrates MH
Perform Rework/Re inspection as required Follow instructions on Product Retention to rework product including inspect, re-carton, label, and palletize
Typically provides coverage for vacation and short term illness
Also responsible for washing parts and performing rework as required
Learn, understand and apply thorough quality standards, Standard Operating Procedures (SOPs) and Current Good Manufacturing Practices (cGMP)
Notify the supervisor and take appropriate action if any safety, quality, mechanical or discrepancy issues occur
Sustain a clean and safe work area using 6S principles

What we offer

Employee Stock Purchasing Plan
Defined contribution pension plan
medical/dental benefits on your first day

Fulltime

Business Process Analyst - Global Services & Support

The Business Process Analyst (BPA) for Global Services & Support is responsible ...

Location

United States , Waltham

Salary:

89000.00 - 110878.00 USD / Year

Boston Dynamics

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, operations, or a related field
Experience owning or materially contributing to enterprise-scale process design and/or system implementations
Experience operating in a scaled, audit-aware, or regulated environment
Strong working knowledge of CRMs, ERPs, MRPs, and related enterprise systems
Demonstrated ability to work through ambiguity, manage competing priorities, and drive alignment across teams
Exceptional communication, organization, and attention to detail

Job Responsibility

Own the end-to-end design, documentation, and governance of Global Services & Support processes, including change control and continuous improvement across workflows
Identify inefficiencies, friction points, and redundancies across workflows
recommend and drive process improvements, particularly at cross-functional handoffs
Facilitate alignment and decision-making when tradeoffs arise, balancing speed, scalability, and control
Ensure service and support processes support internal controls, audit readiness, and operational rigor
Partner with cross-functional stakeholders to align processes with business objectives
Serve as the primary translator between business users and IT, gathering requirements, clarifying needs, and ensuring solutions are both technically feasible and operationally sound
Own intake and prioritization for Global Services & Support system enhancements in partnership with IT
Translate business problems into clear, actionable functional requirements that meet company standards
Collaborate with the BizOps Insights team to define, track, and operationalize key metrics that inform optimization and accountability

What we offer

medical
dental
vision
401(k)
paid time off
annual bonus structure

Fulltime

Support Services MH - Day shift

Support Services Material Handler cross-trained to perform a variety of MH and Q...

Location

Canada , Alliston

Salary:

28.45 USD / Hour

Baxter

Expiration Date

Until further notice

Requirements

Pass ERGO testing
Successful completion of High School diploma or GED
Experience doing repetitive tasks
Ability to work in fast-paced, high pressure environment
Ability to work in noisy and warm, wet conditions
heavy lifting involved
Pass ergonomic assessment
Manufacturing/Quality experience in a GMP environment
Demonstrated good attendance
Demonstrated good performance and good quality

Job Responsibility

Perform all functions for Viaflex Pack MH, Sterilizer Operator, Warehouse MH, Bliss MH, Overpouch MH, Concentrates MH
Perform Rework/Re inspection as required
Follow instructions on Product Retention to rework product including inspect, re-carton, label, and palletize
Provide coverage for vacation and short term illness
Wash parts and perform rework as required
Learn, understand and apply thorough quality standards, SOPs and cGMP
Notify supervisor of safety, quality, mechanical or discrepancy issues
Sustain a clean and safe work area using 6S principles

What we offer

Employee Stock Purchasing Plan
Defined contribution pension plan
medical/dental benefits on your first day

Fulltime

HSC- Field Services Support

The Field Services Support Representative will provide mobile hydraulic repair o...

Location

United States , Greenville

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Five years of related work experience preferred
Sales experience preferred but not required
Experience with or aptitude for hydraulic hose & fittings identification and assembly
Familiarity with shop tools and equipment
Verbal and written communication skills
Interpersonal and customer service skills
Sales and negotiation skills
Organizational skills and attention to detail
Strong analytical and problem-solving skills

Job Responsibility

Provide mobile hydraulic repair of Hydraulic hoses on site offered by Hydraulic Supply Company to current and new clientele
Fulfill client orders and perform services at customer locations
Diagnose Hydraulic leaks and remove leaking hoses where needed and replace with new hoses on site
Communicates with customers and leads to identify and understand their product or service needs
Identifies and suggests products and services appropriate to meet those needs
Demonstrates the functions and utility of products or services to customers based on their specific needs
Ensures customer satisfaction through ongoing communication and relationship management
Resolves any issues that may arise post-sale
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
Promote additional sales opportunities while interfacing with customers including but not limited to retails sales (oil, etc.), field service work

What we offer

Healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

Hsc- Field Services Support

The Field Services Support Representative will provide mobile hydraulic repair o...

Location

United States , Savannah

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Five years of related work experience preferred
Experience with or aptitude for hydraulic hose & fittings identification and assembly
Familiarity with shop tools and equipment
Verbal and written communication skills
Interpersonal and customer service skills
Sales and negotiation skills
Organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to function well in a high-paced and, at times, stressful environment

Job Responsibility

Provide mobile hydraulic repair of Hydraulic hoses on site offered by Hydraulic Supply Company to current and new clientele
Fulfill client orders and perform services at customer locations
Diagnose Hydraulic leaks and remove leaking hoses where needed and replace with new hoses on site
Communicates with customers and leads to identify and understand their product or service needs
Identifies and suggests products and services appropriate to meet those needs
Demonstrates the functions and utility of products or services to customers based on their specific needs
Ensures customer satisfaction through ongoing communication and relationship management
Resolves any issues that may arise post-sale
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements
Promote additional sales opportunities while interfacing with customers

What we offer

Healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

Hsc- Field Services Support Representative

The Field Services Support Representative will provide mobile hydraulic repair o...

Location

United States , Sunrise

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Five years of related work experience preferred
Sales experience preferred but not required
Experience with or aptitude for hydraulic hose & fittings identification and assembly
Familiarity with shop tools and equipment
Verbal and written communication skills
Interpersonal and customer service skills
Sales and negotiation skills
Organizational skills and attention to detail
Strong analytical and problem-solving skills

Job Responsibility

Diagnose Hydraulic leaks and remove leaking hoses where needed and replace with new hoses on site
Communicates with customers and leads to identify and understand their product or service needs
identifies and suggests products and services appropriate to meet those needs
Demonstrates the functions and utility of products or services to customers based on their specific needs
Ensures customer satisfaction through ongoing communication and relationship management
resolves any issues that may arise post-sale
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
Promote additional sales opportunities while interfacing with customers including but not limited to retails sales (oil, etc.), field service work
Reports to Sales Manager sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
Develops leads and opportunities for new hydraulic hose assembly sales through direct market solicitation daily of all industrial and mobile equipment customers

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation
sick
holiday pay

Fulltime

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Support Services Operator

Job Description

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