Support Services Operator Job at Aramark (Washington)

Manager, Operations Support Services

This critical role goes beyond maintenance—it's about managing our entire operat...

Location

Canada , Toronto

Salary:

94000.00 - 115000.00 CAD / Year

Randstad

Expiration Date

February 12, 2026

Requirements

Proven, substantial experience working in a unionized environment and managing related labour relations matters
A university degree or 3-year college diploma in facilities management, project management, business management, contract management, or a related subject area
A minimum of five (5) years’ experience in facilities, operations, project management, or a related field
Strong working knowledge of relevant employment laws, including the Occupational Health and Safety Act, WHMIS, and the Employment Standards Act
Demonstrated experience in managing large and complex facilities-related projects and strong expertise in procurement and contract management processes
Excellent analytical, mathematical, and statistical skills
Exceptional interpersonal skills, sound judgment, negotiation, and conflict resolution skills
Must have the ability to be on call 24/7 and occasionally work extended or irregular hours
Must possess a valid Class "G" Driver's License for the Province of Ontario, access to a personal vehicle, and appropriate business coverage insurance ($2,000,000.00 liability minimum)

Job Responsibility

Procurement Strategy: Working with Strategic Sourcing to develop and lead the procurement process for key contracts
Performance Oversight: Evaluating contractor and vendor performance against KPIs
Process Streamlining: Identifying opportunities for gap analysis and streamlining processes
Inventory Control: Managing all aspects of the Stockroom operation
Employee Engagement: Implementing 1-on-1 time to discuss career growth
Operational Feedback: Gathering and providing clear, constructive feedback on the night maintenance program
Emissions Strategy: Supporting the implementation, maintenance, and reporting of all emissions reduction initiatives
Future-Proofing the Fleet: Designing and managing long-term plans for the acquisition, utilization, repair, and disposal of operations vehicles and equipment
Energy Conservation: Identifying and implementing strategies for Building Systems Energy Conservation
Funding Acquisition: Identifying and applying for grants or funding related to carbon emission reduction initiatives

What we offer

Comprehensive health & dental packages, beginning on day 1
Growth opportunities with a well established company
Free parking & bikeshare membership

Fulltime

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support position at Sopra Steria, a major Tech pla...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 1-2 years
Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow
Excellent communication skills in French and English (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Monitor issues from start till resolution
Escalate unresolved problems to higher level of support
Ability to work under pressure and manage tight deadlines
Experience in handling international (European & US, and Asia Pacific Geographics) clients

Job Responsibility

Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
Assist users with hardware, application, and software problems via phone, self-service, email, and chat
Categorize and record reported queries and provide solutions
Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL and company's quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for resolution
Tracking and documenting any changes made to the KB article and creating KB articles

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

IT Service Desk Operator

The IT Service Desk Operator is an integral part of the IT Services team and is ...

Location

United Kingdom , Norwich

Salary:

28031.00 - 32080.00 GBP / Year

Norwich University of the Arts

Expiration Date

January 11, 2026

Requirements

Technical knowledge, skills and ability to respond to and fix a wide range of typical IT problems
Ability to communicate and offer reassurance to the end user
Experience to know when to escalate problems to 2nd and 3rd line technicians
Excellent and accurate record keeping
Knowledge and experience of service desk applications
Ability to move computer hardware around various city centre buildings and prepare hardware for secure disposal

Job Responsibility

Provide first class support to all academic and professional services colleagues
Work closely with Service Desk Administrator and IT Technicians
Ensure all Service Desk tickets are fully completed
Keep asset information up to date as changes occur
Help enhance service desk application functionality and improve user experience
Develop best-in-class IT service
Guide members of the University community through technical problems

Fulltime

Japanese IT Operation Support Engineer

Customer Solution Centers are made up of teams that provide remote (offsite) ser...

Location

China , Dalian

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High school education or equivalent
Typically requires 3-5 years general experience, or equivalent combination of Experience and college level education
Superior skills both written and verbal communication in Japanese
Experience in customer facing role, remote support, telephone, e-support, e-chat or similar
Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming)
Has recognized technical skill in the range of products supported within relevant product lines
Knowledge and experience using Knowledge Management systems

Job Responsibility

Working independently while using standard protocol when needed to respond to customer issues
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement
Proactively assist customers to avoid or reduce problem occurrence
Participates in projects for process or quality improvements
May act as a mentor to lower level employee working on similar hardware and software

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Seed Commercial Operations Support

Reporting directly to the Seed Commercial Operations Management Team, our next S...

Location

United Kingdom , Moreton, Ongar

Salary:

Not provided

Agrii

Expiration Date

Until further notice

Requirements

Confidence building relationships across different teams and levels
Strong organisational skills and excellent attention to detail, especially with pricing and margin data
An ability to work both independently and collaboratively, using your initiative where appropriate
Comfortable working to deadlines in a fast-paced environment
A positive, flexible approach and willingness to adapt as priorities shift

Job Responsibility

Maintain and communicate seed price lists to sales teams and customers
Review daily reports, ensuring sales data is inputted correctly
Act as the main contact for key accounts, building relationships and expand growth opportunities
Support the Seed Commercial Team in providing cost and availability updates across the business
Work alongside the Forage Product Manager to maintain pricing and availability for forage products
Maintain the Agrii intranet seed page on a regular basis
Liaise with Sales, Production and Logistics to support excellent customer service
Respond to internal and external customer queries professionally and promptly

Fulltime

Japanese IT Operation Support Engineer

Customer Solution Centers are made up of teams that provide remote (offsite) ser...

Location

China , Dalian

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High school education or equivalent
3-5 years general experience or equivalent combination of experience and college level education
Superior skills both written and verbal communication in Japanese
Experience in customer facing role, remote support, telephone, e-support, e-chat or similar
Computer proficiency with applicable software applications (e.g., Microsoft Office, CAD, Adobe Suite, programming)
Recognized technical skill in the range of products supported within relevant product lines
Knowledge and experience using Knowledge Management systems

Job Responsibility

Working independently while using standard protocol when needed to respond to customer issues
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products
Proactively assist customers to avoid or reduce problem occurrence
Participate in projects for process or quality improvements
May act as a mentor to lower level employee working on similar hardware and software

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

IT Operations Service Specialist

The Service Specialist – IT Operations is responsible for ensuring the smooth an...

Location

United Arab Emirates , Dubai

Salary:

Not provided

ADB Safegate

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Proven experience in IT support or IT operations roles
Familiarity with IT service management tools and processes (e.g., ITIL framework)
Hands-on experience with troubleshooting hardware, software, and network issues
Proficiency with operating systems (Windows, Linux, macOS) and common office applications
Knowledge of network protocols, cloud services, and virtualization technologies
Basic understanding of cybersecurity principles and practices
Fluency in English required
Ability to work independently and collaboratively in a fast-paced environment
Strong customer service orientation and interpersonal skills

Job Responsibility

Provide first-line support for IT-related issues, including hardware, software, network, and system troubleshooting
Respond to and resolve incidents and service requests in a timely and efficient manner
Act as a point of escalation for more complex technical issues, collaborating with senior IT teams when necessary
Monitor IT systems and applications to ensure performance and availability
Perform routine maintenance tasks, including updates, patches, and backups, to maintain system integrity
Identify and address potential system vulnerabilities and inefficiencies
Utilize IT service management tools to log, track, and document incidents, service requests, and resolutions
Ensure adherence to service level agreements (SLAs) and organizational standards
Contribute to the development and maintenance of IT support documentation and knowledge bases
Analyze recurring issues and recommend process improvements to enhance IT service delivery

What we offer

A dynamic and challenging environment that encourages growth and learning
Opportunities to shape the future of our industry and make a significant impact on our company's business
A collaborative culture that values innovation, integrity, and inclusivity
Competitive compensation packages, including health benefits etc.

Japanese IT Operation Support Engineer

Customer Solution Centers are made up of teams that provide remote (offsite) ser...

Location

China , Dalian

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High school education or equivalent
Typically requires 3-5 years general experience, or equivalent combination of Experience and college level education
Superior skills both written and verbal communication in Japanese
Experience in customer facing role, remote support, telephone, e-support, e-chat or similar
Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming)
Has recognized technical skill in the range of products supported within relevant product lines
Knowledge and experience using Knowledge Management systems

Job Responsibility

Working independently while using standard protocol when needed to respond to customer issues
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement
Proactively assist customers to avoid or reduce problem occurrence
Participates in projects for process or quality improvements
May act as a mentor to lower level employee working on similar hardware and software

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Support Services Operator

Aramark

Location:
United States , Washington

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Support Services Operator

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Location:United States , Washington

Category:Office Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United States , Washington

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Job Posted:
January 05, 2026