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Support Fund Coordinator

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360 Resourcing Solutions

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Location:
United Kingdom , Northampton

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We have TWO opportunities for Support Fund Coordinator to join our Support Fund team at the Motor Neurone Disease (MND) Association. In this vital role, you’ll ensure that people living with MND receive timely and effective support through our Support Fund service. As Support Fund Coordinator, you’ll manage the end-to-end process of applications, liaise with health and social care professionals, and maintain accurate records. Your work will help deliver practical support when it matters most.

Job Responsibility:

  • Coordinate the full process of support fund applications in line with policy
  • Evaluate funding requests and determine appropriate support within guidelines
  • Collaborate with health and social care professionals, people with MND, branches, groups, and families
  • Identify and escalate funding requests where necessary
  • Provide guidance on alternative funding streams and resources
  • Manage payments, authorise invoices, and maintain accurate records
  • Collect feedback and impact stories to demonstrate the difference we make

Requirements:

  • Skilled in delivering excellent customer service and communicating information clearly and sensitively via phone and email
  • Strong interpersonal and negotiation skills with the ability to influence and challenge appropriately
  • Experienced in using digital systems and committed to data accuracy and protection
  • Proactive in problem-solving and able to manage issues as they arise
  • Highly organised with attention to detail and accuracy under pressure
  • Able to prioritise and manage your own workload effectively
What we offer:
  • 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
  • Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
  • 24/7 GP access via phone and video
  • Life assurance and confidential counselling helplines
  • Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
  • Access to Benefit Hub for discounts on everyday shopping
  • Enhanced pension scheme
  • Opportunities for training and personal development
  • Hybrid working

Additional Information:

Job Posted:
January 12, 2026

Work Type:
Hybrid work
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