Support Engineering Data Specialist Job at Randstad (Oakey)

Data Product Specialist

Join our Global Digital & Loyalty team as a Data Product Specialist who lives an...

Location

Poland , Warszawa

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Responsive to evolving business needs
Analytical thinker who balances creativity with pragmatism
Excellent communicator in English, able to translate complex concepts for technical and non-technical stakeholders
Customer-obsessed problem solver who collaborates across geographies and levels
Curious lifelong learner with a passion for retail, loyalty programs and emerging analytics techniques
Higher degree in Engineering, Data Science, Statistics or a related analytical discipline
3+ years of experience in one or more of: data engineering, data analytics or data stewardship
Strong awareness of data governance frameworks and privacy regulations (e.g., GDPR)
Hands-on with analytical tools such as Power BI, Excel and cloud data warehouses
Familiarity with mobile analytics platforms (e.g., Google Analytics) and loyalty program data is a plus

Job Responsibility

Partner with the Group Product Manager to maintain the data product vision, roadmap and backlog with clear acceptance criteria and measurable outcomes
Translate business questions into metric definitions, data models and scalable self-service data products
Collaborate with Digital Analytics to ensure accurate tagging of key user events in mobile apps (e.g., GA4)
Coordinate with Data Engineering to integrate mobile apps and retail loyalty datasets for a unified end-to-end customer journey
Monitor data pipelines, investigate quality issues and implement automated validation, alerting and remediation processes
Operationalize data governance, privacy and security requirements
Maintain the data catalog and lineage documentation to support discovery
Define and enforce data contracts, SLAs and schema-change processes with source teams
Liaise with Product Performance Analytics to deliver certified datasets on time for monthly leadership dashboards and ad-hoc reporting
Conduct stakeholder interviews to confirm data readiness for key insights and dashboards

What we offer

Contract of employment
Annual bonus
Private medical care
Cafeteria Platform/Multisport
English lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office

Fulltime

Security Data Specialist

We are seeking a Security Data Specialist with strong systems engineering leader...

Location

United States , Maryland

Salary:

Not provided

Assurit

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Systems, Engineering, Computer Science, or related technical field
or equivalent hands-on experience
3+ years of experience supervising system engineers or leading technical teams
Demonstrated experience working with real-time, online, interactive systems requiring accurate data acquisition and system responsiveness
Strong analytical skills with the ability to evaluate workflows, identify issues, and develop practical technical solutions
Experience supporting systems engineering activities across complex IT environments
Strong communication and leadership skills, including the ability to provide direction and collaborate across teams
Ability to document findings, corrective actions, and procedures clearly and effectively

Job Responsibility

Analyze information requirements to understand data flows, operational needs, and system dependencies
Evaluate workflow inefficiencies, organizational challenges, and planning gaps across system operations
Develop and recommend corrective actions that enhance system performance, data quality, and operational efficiency
Provide daily supervision, guidance, and technical direction to system engineers and supporting staff
Oversee the use, integration, and optimization of interactive and interpretative systems for real-time data acquisition
Collaborate with engineering, security, and operations teams to ensure systems function reliably and securely
Document system processes, improvement plans, and technical procedures to support ongoing operations
Ensure that system activities align with mission requirements, security policies, and performance expectations
Support troubleshooting efforts, identify root causes, and coordinate timely resolution of complex technical issues

What we offer

medical and dental coverage
paid time off

Support Enablement Specialist

We’re looking for a Support Enablement Specialist who bridges tech support, data...

Location

United States , Watertown

Salary:

75000.00 - 120000.00 USD / Year

Tutor Intelligence

Expiration Date

Until further notice

Requirements

2+ years experience in technical support, support operations, or high-volume service environments (including strong hands-on troubleshooting background)
Proficiency with SQL and Excel/Google Sheets for querying, analysis and reporting on operational data
Experience building dashboards and visualizations with tools such as Metabase
Solid understanding of process design, documentation standards, knowledge-management best practices, and continuous improvement mindset
Comfortable collaborating across functions (Engineering, Field Ops, Support) and able to translate technical detail into actionable internal enablement content
Excellent written and verbal communication skills
an ability to distill complex technical issues into clear guides/training
Highly organized, self-directed, and proactive in identifying improvement opportunities

Job Responsibility

Develop and maintain comprehensive support playbooks, troubleshooting guides, escalation workflows, and onboarding/training materials for support and field teams
Serve as the go-to person for support knowledge: keep our knowledge-base current, searchable, and aligned with best practices
Query and analyze operational/support data (SQL, Sheets/Excel) to identify recurring issues, training gaps, and process improvement opportunities
Build dashboards/visualizations (Metabase or similar) to monitor support/field enablement KPIs (e.g., time-to-resolution, knowledge base usage, incident recurrence, onboarding ramp time)
Collaborate with Engineering and Operations to triage systemic support issues, gather root-cause insights, turn those into training/knowledge updates, and validate post-fix documentation
Partner with the Support Manager to ensure consistent process adherence, coverage across shifts/sites, and accurate documentation/practices across global teams
Own enablement experiments: define metrics, implement pilot training/process changes, track outcomes and surface results to leadership

What we offer

fully employer-covered health and dental insurance
a managed 401(k)
regular in-office meals
social events
collaborative, low-ego work culture

Fulltime

Lead Data Validation Specialist

We are seeking a Lead, Data Validation Specialist to oversee a team of Data Vali...

Location

India , Pune

Salary:

Not provided

Addepar

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent, ideally in Business, Finance, Math, Economics, or another data-oriented field
Minimum 4+ years of experience in data validation, financial operations, data quality assurance, or a related field
Minimum 1+ year of people leadership or team coordination experience highly preferred
Strong organizational and analytical skills, with a proven track record of maintaining accuracy in high-volume data environments
Excellent communication skills, with the ability to guide and influence across teams
Proficiency with spreadsheets (e.g., Excel), internal tools, and web-based platforms
Process-oriented with a continuous improvement mindset and strong attention to detail

Job Responsibility

Lead and mentor a team of Data Validation Specialists, supporting career development, delivering regular feedback, and helping individuals thrive in their role
Manage a team’s work allocation, prioritization, and execution to ensure on-time, high-quality project delivery
Review and audit data validation projects to ensure adherence to standards and best practices
Drive process improvements to increase data occurrence, reduce turnaround time, and enhance scalability
Develop and maintain documentation, templates, and standard operating procedures for data validation
Collaborate cross-functionally across global teams, including Sales, Client Solutions, Product, and Engineering, to deliver integrated solutions
Foster a team culture that values collaboration, learning, and a shared commitment to client success

Fulltime

Desktop Support Engineer

We are currently seeking an experienced Desktop Support Engineer to provide onsi...

Location

Australia , Port Melbourne

Salary:

Not provided

BluBiz Solutions

Expiration Date

Until further notice

Requirements

On-site and remote management and set up of hardware including desktops, laptops, tablets, phones, mobiles, and printers
Strong operational support with some field experience
Solid Active Directory knowledge and experience
Desktop Imaging and software applications such as Operating Systems (Windows 7 through 10 and), Microsoft 365, Antivirus software and systems
Some knowledge and experience with Citrix and Fortinet
Knowledge of Backup Solutions – Datto
Strong IT Support Skills and the ability to Troubleshoot and Diagnose Problems
Awareness of ITIL best practice methodology
Ability to prioritise effectively, to multi-task, and to adapt to changing priorities
Ability to analyse network performance data to identify trends and potential problems, and support recommendations to modify and/or upgrade network equipment or services

Job Responsibility

Daily technical support activities for desktops, laptop, and printers
Conduct remote desktop troubleshooting with end-users along with documentation and ticket maintenance
Provide specialist advice to operational teams for support and maintenance of relevant technologies, including responding to faults and problems, and liaising with other technical staff and external service providers to resolve issues
Assist with the implementation (installation, configuration, and operationalisation) of technical solutions
Setup new desktops by installing operating systems, software, and associated peripherals
Assist in maintaining the operating system and software utilised within the network, including the addition of new users to the network and establishment of rights and privileges
Conduct break-fix or replacement of endpoints when needed
Conduct data and phone patching
Work with Application Vendors in resolving incidents and requests raised by the end-users
Adhere to established IT policies, procedures and standards and ensure conformance with information systems, goals, and procedures

What we offer

Help with Career progression
Paid Training
Diverse and challenging work
Competitive salary package
Access to corporate rewards programs

Fulltime

Enterprise Support Specialist, Spanish Speaking

As an Enterprise Specialist on the Product Support team, you’ll have the excitin...

Location

United States , San Francisco; New York

Salary:

43.80 - 63.90 USD / Hour

Figma

Expiration Date

Until further notice

Requirements

3+ years experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers
Proficiency in spoken and written Spanish at a professional level
Experience working with system administration for large end-user communities or guiding customers through complicated implementations
Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions

Job Responsibility

Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries
Interact with Figma customers daily via email, taking ownership over cases from start to resolution
Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup
Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation
Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution
Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements
Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments
Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale

What we offer

health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
equity to employees
sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles

Fulltime

T2 Technical Support Specialist

As a T2 Technical Support Specialist, you’ll be part of the team that powers the...

Location

Canada

Salary:

72000.00 CAD / Year

Smile.io

Expiration Date

Until further notice

Requirements

5+ years of experience in a highly technical support or solutions engineering support within SaaS, ecommerce, or similar environments
Familiarity with the Shopify Ecosystem: Proven experience collaborating with Shopify merchants, utilizing Shopify apps, and possessing technical skills in modifying Shopify themes
Understanding of APIs, including authentication, response codes, and payloads
able to test and debug integrations confidently
Proficiency in JavaScript, particularly in diagnosing integration or SDK-related issues (CORS errors, missing tags, conflicts)
Strong grasp of CSS and HTML, with experience diagnosing styling conflicts or layout issues and providing safe, actionable fixes
Working knowledge of SQL for investigating data anomalies and tracing records across systems using JOINs or filters
Proficiency with Browser DevTools, Shopify Liquid, and API testing tools (e.g., Postman, Insomnia)
Excellent written and spoken communication skills, with an ability to explain technical concepts to both technical and non-technical audiences
A solutions mindset: you don’t default to “no” you dig into the “why,” share context, and propose practical ways to reach the desired outcome

Job Responsibility

Deliver High-Quality Technical Support: Investigate, troubleshoot, and resolve complex technical issues across multiple systems (APIs, integrations, custom JS/CSS, and data flows)
Provide Expert Product Guidance: Become a Smile product expert and help merchants maximize the benefits of our platform, offering guidance on configuration, integrations, and best practices. This is done through meetings, email conversations, or 1:1
Support Ecommerce Integrations: Diagnose issues in Shopify, BigCommerce, and other ecommerce platforms. Confidently troubleshoot theme conflicts, Liquid templates, or custom storefronts
Diagnose & Debug APIs: Use your understanding of RESTful APIs to debug and test API interactions, identify payload issues, or guide customers through authentication and data handling problems
Use Browser DevTools & JS Knowledge: Investigate widget or SDK behavior, identify CORS or rendering errors, and provide safe code examples or solutions
Collaborate Across Teams: Partner with Product, Engineering, and Success teams to escalate and resolve issues, contributing to documentation and feedback loops that drive continuous improvement
Model Merchant Empathy: Communicate clearly, humanly, and patiently, balancing technical precision with emotional intelligence in every merchant interaction
Maintain Round-the-Clock Excellence: Work as part of a global team to ensure seamless support coverage, writing thorough notes and handoffs that set the next shift up for success
Contribute to Reviews & Merchant Sentiment: Deliver experiences that drive organic growth through positive reviews and customer advocacy, building social proof and pride in the quality of our work
Live Support: Willingness to get involved and help as needed to support cross-functional efforts. Confidently and clearly guide merchants through technical resolutions by joining live troubleshooting calls

Fulltime

Engineering Specialist

Join a dynamic engineering and modeling team within the South Florida Water Mana...

Location

United States , Naples or Ft. Myers

Salary:

62524.80 - 116480.00 USD / Year

South Florida Water Management District

Expiration Date

Until further notice

Requirements

Bachelor of Science degree from an ABET/EAC accredited program in Civil, Construction, Environmental, Agricultural, Biological, or related engineering field
4+ years of qualifying experience that demonstrates measurable career progression in water resource
Valid State of Florida Driver's License
Valid Engineer-In-Training certification
Must work towards and attain a State of Florida Professional Engineer (PE) License

Job Responsibility

Analyze the regional flood control system, evaluate rainfall and storm data, and assess system performance to support daily operations
Deliver engineering services and informed decisions that advance the District’s strategic programs
Conduct right-of-way and environmental resource permit reviews
Provide GIS mapping support for reports, emergency response efforts, and general operational needs
Assist with emergency management activities, including maintaining emergency standard operating procedures (SOPs), logistics support, and conducting rapid damage assessments
Support technical review of capital project designs, focusing on operability, maintenance ease, and cost-effectiveness
Communicate technical information clearly and effectively to diverse audiences, including field staff, engineers, non-engineers, and management teams

Fulltime

Support Engineering Data Specialist

Randstad

Location:
Australia , Oakey

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

Expiration:
February 19, 2026

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Randstad

Location:Australia , Oakey

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 18, 2026

Expiration:February 19, 2026

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Location:
Australia , Oakey

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
February 18, 2026

Expiration:
February 19, 2026