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Climeworks Logo Climeworks · IT - Administration

Support Engineer Internship (100%)

Switzerland, Zurich · Job Posted April 23, 2026
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Job Description

User Support: You act as a primary point of contact for our user's providing availability by phone, email, and walk-in in our IT support office. Issue Resolution: You address and resolve a wide range of hardware and software issues, ensuring that users receive timely, effective, and reliable support that keeps their systems running smoothly. Operational Reliability & Support Oversight: You ensure reliable, continuous, and smooth IT operations while overseeing the support service by instructing, guiding, and assisting users. System Administration: You are in the realm of IT System Administration, where your responsibilities include operating, controlling, monitoring, and maintaining IT services and tools essential for smooth operations. You may also collaborate with external service providers to ensure comprehensive support. Process Optimization: You scale up process optimizations involving the continual documentation and refinement of processes within your specified area of responsibility. Device Setup & Onboarding: You set up new devices and help with the onboarding of new Climeworkers.

Job Responsibility

  • You act as a primary point of contact for our users providing availability by phone, email, and walk-in in our IT support office
  • You address and resolve a wide range of hardware and software issues, ensuring that users receive timely, effective, and reliable support that keeps their systems running smoothly
  • You ensure reliable, continuous, and smooth IT operations while overseeing the support service by instructing, guiding, and assisting users
  • You are in the realm of IT System Administration, where your responsibilities include operating, controlling, monitoring, and maintaining IT services and tools essential for smooth operations
  • You may also collaborate with external service providers to ensure comprehensive support
  • You scale up process optimizations involving the continual documentation and refinement of processes within your specified area of responsibility
  • You set up new devices and help with the onboarding of new Climeworkers

Requirements

  • You are currently completing or have completed an IT apprenticeship
  • Candidates who are enrolled in or have completed a Bachelor’s or Master’s degree in IT or a related field are also welcome to apply
  • Experience in an IT organization or a similar environment is a plus
  • You possess a Microsoft MS-900 certification, or you're willing to obtain it
  • You've demonstrated your ability to work effectively in IT operations, and your work is characterized by its cleanliness, structure, and reliability
  • You collaborate effectively across IT and business units and confidently handle complex requests and environments
  • You communicate fluently in English, ensuring clear, precise, and professional interactions with team members and stakeholders across the organization

What we offer

  • hybrid work setup
  • six-month internships
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