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Provide excellent customer experience and solution support to Blue Yonder's customers with ownership, proactive and innovative approach showing moderate competency in product and domain, Azure, solution architecture & relevant tools and technologies. Consistently demonstrates customer centricity and relentless attitude to innovate through teamwork and willingness to add value by developing knowledge and participate on operational improvements.
Job Responsibility:
Deployment and troubleshooting application related issues
Troubleshooting, fixing, and preventing application availability issues
Application health monitoring
Developing automations (Python, Cycle, RPA etc.)
DB health analysis (statistics, fragmentation, query execution plan, indexes, delete, update, etc.)
Responsible to handle Critical Cases
Requirements:
4 years of experience
Troubleshooting & Problem-Solving mindset
Self-learning
Empathy
Customer Service
Communication skills
Experience with any Transportation Management system
PLSQL
Oracle/SQL Server Database
Windows/Unix OS Concepts
Python
MS Azure
App Dynamics
Splunk
What we offer:
Competitive Salary
Christmas Bonus (30 days)
Savings Fund
15 Vacation Days first year and 60% Bonus
Major and Minor Medical Service insurance for you and your family