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Support Coordinator

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Bracknell Forest Council

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Location:
United Kingdom , Bracknell

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Category:

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Contract Type:
Not provided

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Salary:

31716.00 - 37104.00 GBP / Year

Job Description:

Make a real difference every day by supporting adults to stay independent and connected in their community. In this vital front‑line role, you will be the first point of contact for adults seeking support, helping them access the right advice, services and solutions at the moment they need it most.

Job Responsibility:

  • Work in a fast-paced team responding to enquiries and referrals and visit people in their home environment
  • Carry out assessments or signpost to where support can be provided
  • Receive and make phone calls to the public and professionals – recording information, transferring to the correct person or team, where appropriate. Signposting, offering advice and information
  • Apply a strength-based approach to connect people to their community/social network and problem solve together
  • Work with people, including advocates and carers to develop person-centred plans, designed to maximise independence, choice and control and are legal and affordable
  • Ensure that throughout this work, all policies and procedures of the department are adhered to

Requirements:

  • Proactive and compassionate
  • Ability to work in a fast-paced team
  • Experience responding to enquiries and referrals
  • Ability to carry out assessments or signpost to support
  • Experience receiving and making phone calls to the public and professionals
  • Ability to apply a strength-based approach
  • Experience working with people, including advocates and carers to develop person-centred plans
  • Knowledge to ensure all policies and procedures are adhered to
  • Must currently reside in the UK
What we offer:
  • 25 days annual leave increasing to 28 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days
  • Hybrid working opportunities to support your wellbeing and work-life balance
  • Paid employee volunteering scheme
  • Local government pension scheme, with life insurance cover
  • Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits
  • Career development through internal and external training opportunities
  • Enhanced maternity, paternity, adoption and fostering leave
  • Employee Assistance Programme (EAP) to support your health and wellbeing
  • Inclusive and social working environment with a variety of staff networks and a sports and social club

Additional Information:

Job Posted:
January 21, 2026

Expiration:
February 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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