Support at Home Care Partner Job at Randstad (Melbourne)

Care Services Customer Partner

As a Care Services Partner, your job is to provide a single point of contact for...

Location

United Kingdom , Birmingham, Fort Dunlop

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

NVQ2 in Pharmaceutical Science (or equivalent)
Experience with problem solving in a healthcare environment with a focus on getting it right for your customers

Job Responsibility

Provide a single point of contact for care home customers ensuring excellent customer care is always provided whilst leading the operational running of the care services pharmacy
Work in partnership with local stakeholders to enable delivery of this outstanding level of service to care services users
Planning the Care Services workload to ensure that your team provides the very best service possible
Work in partnership with a local network of around 40 care homes, store teams and GP surgeries to deliver outstanding care to enable retention of existing homes and growth of new customers
Resolve queries and issues raised by care homes
Supporting with dispensing duties including labelling, priming, preparing MARR sheets, ordering, dispensing, endorsing, checking prescriptions and collecting prescriptions
Working with the Regional Business Manager to become an ambassador for Boots within the local community and assist in the sign-up of new business
Work across all parts of the pharmacy in the store, including the healthcare counter

What we offer

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Fulltime

Full Time Social Worker - Behavioural Supports

Become Part of a Team That’s Improving Lives. Riverside Health Care’s greatest s...

Location

Canada

Salary:

Not provided

Riverside Health Care

Expiration Date

Until further notice

Requirements

Completion of three year degree in Social Work
Registered Social Worker in good standing with Ontario College
Experience working in Long Term Care homes an asset
Familiarity with the Fixing Long Term Care Act and Regulations required
Sound understanding of Behavioural Supports and working with residents of a long term care facility
Knowledge of NVCI, GPA, P.I.E.C.E.S., U-First! are preferred
Understanding of and ability to implement best practice in dementia, delirium, mental health issues and their effect on persons, families, and caregivers, based on scope of practice
Ability to work with minimal supervision
Experience supporting the lived experiences of older adults living with or at risk of responsive behaviours and their care partners
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment

Job Responsibility

Identify the need and prepare for additional consultation and/or referrals to other services or specialties as required
Helps front line staff working with a resident to use frameworks to assess responsive behaviors, identify causes, formulate, and implement coordinated care plans and therapeutic interventions
Proactively identify training and education needs for the home and coordinates with the Director of Care and the Psychogeriatric Resource Consultants (PRC) to deliver capacity building supports
Provides coaching, mentoring, care planning and/or hands on care in the home within their scope of practice to assist in managing responsive behaviours
Identify the need and prepare for additional consultation and/or referrals to other services or specialties as required
Collaborate and communicate with Residents, family or other external supports. internal Long Term Care home staff, other Behavioral Supports, Psychogeriatric Resource Consultant (PRC), Long Term Care Behavioural Support Outreach Team (LTC-BSOT), hospitals, Northwest LHIN, and other allied health care as required
In collaboration with Nursing Administration assesses the practice and implementation of therapeutic interventions and performance of nursing team members assigned to the Residents presenting with responsive behaviours
Participates in the management of any complaint or performance investigation related to BSO Services in the home in consultation with the Nursing Administration
Maintain and collect service indicator data, statistics and reports as requested for Quality Improvement and as required for organizational reporting to the Behavioural Support Services Program. Participates on the Responsive Behavior mandatory Quality Committee
Review and evaluate the recommendations, treatments and plan of care in consultation with the resident, family and care providers

Fulltime

Registered Home Manager

This is a key appointment for the organisation. The home is part of a premium ca...

Location

United Kingdom , Leigh-on-Sea

Salary:

70000.00 - 80000.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

An experienced Home Manager with a proven track record in residential or dementia care
Confident navigating CQC frameworks and delivering turnaround or improvement plans
Energetic, visible, and able to bring teams together with clarity and confidence
Passionate about delivering safe, person-centred care in a luxury setting
Strong commercially, operationally, and culturally — able to balance quality with performance
A natural leader who thrives in an environment where high standards and accountability matter

Job Responsibility

Provide strong, values-led leadership to all staff across care, hospitality, and support functions
Drive improvements in quality, compliance, and service delivery following the recent CQC findings
Ensure full adherence to regulatory standards, internal audits, and governance frameworks
Build trusted relationships with residents, families, the wider team, and external partners
Oversee staffing, recruitment, training, care planning, and operational performance
Champion a high-quality resident experience in a luxury, self-funded environment
Maintain a warm, engaging atmosphere that reflects the home’s premium standards

What we offer

Performance-related bonus
Full backing from an engaged, supportive senior leadership team
Autonomy to implement change and make a significant impact quickly
Opportunity to lead a high-end, fully self-funded home with excellent occupancy

Fulltime

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