Support Associate

• Providing operational and administrative support throughout the engagement lifecycle
• Assisting with pre-engagement setup, ongoing engagement support, and post-engagement closeout tasks
• Ensuring the smooth execution of client engagements
• Contributing to the success of high-impact client engagements

• At least 1 year of relevant work experience preferred
• Experience at a CPA or professional services firm is a plus, but other customer service/hospitality experience coupled with administrative skills will also be considered
• Ability to master and leverage a variety of software/technologies
• Tasks will require proficiency with Microsoft Office (especially Excel, PowerPoint, Word, and OneNote), Docusign, Adobe Acrobat, SharePoint, Box, and Dropbox
• Proficiency with Microsoft Office Suite (including Excel) and Adobe Acrobat
• Ability to work efficiently and turn around projects quickly
• Superior organization and project management skills with proven ability to be detail-oriented, appropriately prioritize tasks, and meet deadlines
• Highly motivated team player
• Strong verbal and written communication skills
• Ability to work well both independently and with others to help accomplish the overall mission and goals of the firm
• Ability to provide a high level of customer service
• Ability to adapt to changes in the work environment, including managing competing demands and dealing with frequent changes, interruptions, or unexpected events
• Excellent problem-solving skills
• Ability to maintain a high level of confidentiality

Experience at a CPA or professional services firm

• PTO: 22 days (increases with firm tenure) plus 8 paid holidays and 2 floating holidays
• Paid parental leave and paid bereavement leave
• Annual bonus through profit-sharing plan
• 401(k) plan including profit-sharing contribution
• Insurance: medical insurance (cafeteria plan including medical and dependent care flexible spending accounts), dental insurance, vision insurance, term-life and accidental death and dismemberment insurance, short-term disability, long-term disability
• Employee assistance program
• Continuing professional education
• Many more perks and benefits