Support Assistant (Category 2.5 Sheltered Housing)

This is a brilliant and rewarding opportunity to join us as a Support Assistant (Category 2.5 Sheltered Housing)! This is a Fixed Term Contract/Secondment for 12 months and the role is 22.5 hours per week. The overall purpose of Sheltered Housing is to provide the right accommodation and support when needed. Sheltered Housing is purpose-built accommodation offering support for people 55 years and over who need support in maintaining their independence. Residents have their own tenancy agreement with Portsmouth City Council and therefore can live independently in their own accommodation but with the reassurance that support is available as needed. There are shared areas in the sheltered scheme in which residents can meet and enjoy some social activities. As a service we take pride in making a positive difference in helping our residents maintain their independence in their homes. The Support Assistant role is a crucial one in ensuring that we can meet our purpose. You will be working in a Portsmouth City Council Category 2.5 Sheltered Housing Scheme. The current vacancy is at Ian Gibson Court, although you may be required to work in another Category 2.5 sheltered scheme if there is a need. You will be part of a Support Assistant team under the supervision of the Scheme Manager who will provide you with the induction and guidance that you need to gain confidence in the role. This is in addition to other training available to assist you in your personal development. As a Support Assistant, you will provide residents with day-to-day help according to need. This for example may involve domestic help or personal reassurance. Where support is needed, you will liaise with care agencies, Adult Social Care, GPs, chemists and families of residents. You will need to be able to deal with any emergencies and on occasions, this will involve assisting some frailer residents with personal care issues, as well as being able to manage challenging behaviour from time to time.