CrawlJobs Logo

Support And Expertise Hub Team Guide

four-paws.org Logo

FOUR PAWS International

Location Icon

Location:
Austria; United Kingdom , Vienna ▼

Category Icon
Category:
Consulting

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

57000.00 - 62000.00 EUR / Year
Save Job
Save Icon
Job offer has expired

Job Description:

FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them. Find out more about our sustainable campaigns and projects on https://www.four-paws.org. Would you like to contribute to something meaningful and work with us on our mission? This is your chance. We are looking for dedicated people to enrich our team. The Support and Expertise Hub Team Guide leads a team to successfully support countries in the development and implentation of their fundraising strategies by setting up guidelines and strategic, operational and decision-making frameworks, designing campaign packages, coordinating hands-on support and exchanging best practices; leveraging all fundraising efforts globally.

Job Responsibility:

  • Acting as a sparring partner for country offices, supporting the implementation of global strategies for development and fundraising in the country
  • Coordinating the operational support from global teams to country offices according to their needs and available global resources
  • Developing frameworks and guidelines to streamline the approach to different global channels while adapting them for local needs
  • Designing campaign packages for individual giving and leadership giving in alignment with our programmatic work and market needs
  • Overseeing the leadership giving & legacy areas across the organisation and supporting countries with the necessary tools and systems
  • Coordinating restricted giving received by countries to support the planning, budgeting and reporting of restricted funds at global level
  • Promoting leadership giving & legacy at global level and identifying opportunities for leveraging relationships across different markets
  • Represent the organisation in external events relevant to Leadership Giving to raise its profile as a strong NGO partner/beneficiary
  • Designing and implementing initiatives for knowledge and skills sharing to strengthen internal capacity and exchange best practices

Requirements:

  • Educational background in Business/Communications or related fields
  • Proven record of experience in a comparable position in an international environment with special focus on Leadership Giving & Legacy
  • Mature understanding of the international NGO sector/NGO environment
  • Strong strategic mindset and interpersonal skills
  • Full professional proficiency in English
  • Passion for animal welfare and FOUR PAWS' vision and mission
What we offer:
  • The opportunity to truly contribute to global animal welfare
  • An international, dynamic work environment
  • Flexible working times with the option of partial remote work
  • A dog-friendly workplace
  • Workplace health and wellbeing initiatives
  • Wiener Linien annual ticket (or partial contribution to Klima Ticket) and pension fund after probationary period
  • PAWSdays: extra days off at the end of the year on top of your 25 days of annual leave
  • Birthday leave: extra day off to use around your birthday
  • If employed in Austria: The yearly gross salary range for this position is 57,000 - 62,000 EUR (full-time base, consisting of 14 payments) according to our internal compensation scheme

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
FOUR PAWS International - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Support And Expertise Hub Team Guide

Assistant Manager

Join Relationship Management, to build and maintain relationships with customers...
Location
Location
India , Noida; Gurugram
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working in a MNC Bank/Financial Services organisation in backend/operational processes such as Annual Review Process, KYC Refresh, Pricing & Billing, Transaction Monitoring, Payments etc.
  • Precision in undertaking critical administrative activities and ensuring all information is accurate and aligned with standard operating procedures at all times
  • Leading the training and learning agenda for colleagues - Ability to guide and mentor team members and embed a Consistently Excellent mindset across the team
  • Conducting quality checks to ensure high standards of work for self and the team
  • Preparing reports, presentations, and leadership dashboards to depict performance and improvement initiatives to management & stakeholders
  • Experience in Workflow Management to ensure smooth and efficient allocation within the team
  • Stay up-to date on industry best practices & trends in operations management
  • Understand the importance of risk and control in line with the ambitions of the Bank- Identify and mitigate process risks to ensure business continuity
  • Drive continuous improvement to review & streamline processes. Develop and implement improvement initiatives to enhance efficiency & productivity
  • Ability to prioritise & manage multiple projects simultaneously to meet deadlines in a fast-paced environment
Job Responsibility
Job Responsibility
  • Working within Coverage Support Hub (Deal Support Team), to provide first class operational support to UK Corporate Banking frontline colleagues (RDs/ABs) through the completion of defined activities, thereby creating capacity for them to focus on the key business objectives
  • Collaborating with frontline colleagues for successful execution of essential, business critical procedures and templates within dedicated area of work, which provide significant value to the whole of UK Corporate Coverage
  • Key responsibilities: BAU deliveries (70%)
  • Training & quality management (10%)
  • Workflow management, Reporting, Creating dashboards and presentations (10%)
  • Simplification & Automation (10%)
  • Design, execution and embedding of an ongoing roadmap to provides market leading Tools for RDs and Coverage
  • Design, execution and embedding of an ongoing training plan to provide ‘World Class Learning’
  • Support the delivery of market leading client collateral to provide a competitive advantage to RDs
  • Collaboration with Product to develop market leading industry/segment focused products and multi product solutions and develop and drive initiatives
What we offer
What we offer
  • modern workspaces
  • collaborative areas
  • state-of-the-art meeting rooms
  • wellness rooms
  • on-site cafeterias
  • fitness centers
  • tech-equipped workstations
  • hybrid working
  • Fulltime
Read More
Arrow Right

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...
Location
Location
United Kingdom , Truro
Salary
Salary:
26700.00 GBP / Year
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Background in customer service, retail, hospitality, or any other role where you've supported customers
  • Passion for helping people
  • Empathy and dedication
  • Ability to provide exceptional customer service
  • Ability to respond to inquiries, resolve issues and handle client requests efficiently
  • Ability to collaborate across multiple digital channels
  • Ability to support collaboration of internal stakeholders including sales, operational, and risk management teams
  • Ability to support teams within the business operations function as needed, including risk management, compliance and collections
  • Comply with all regulatory requirements and internal policies related to customer care
  • Ability to meet the needs of stakeholders/ customers through specialist advice and support
Job Responsibility
Job Responsibility
  • Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
  • Collaboration across multiple digital channels to personalise each interaction with a customer
  • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
  • Support teams within the business operations function as needed, including risk management, compliance and collections
  • Comply with all regulatory requirements and internal policies related to customer care
  • Be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction
What we offer
What we offer
  • Pension plan
  • Private medical insurance
  • Life insurance
  • Income protection
  • Full training
  • Support of our collaborative team
  • Wellness rooms
  • Gyms
  • Mental health support
  • Modern workspaces
  • Fulltime
Read More
Arrow Right

Global Web Content Hub Specialist

This role leads the Global Content Hub , GM’s centralized content-sharing and co...
Location
Location
United States , Warren
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 3+ years of marketing or global brand experience preferred
  • automotive industry experience recommended not preferred
  • Strong project management skills with the ability to balance multiple priorities in a fast-paced environment
  • Familiarity with content creation, brand governance processes, visual identity and asset management preferred
  • Exceptional written and verbal communication skills
  • Proficiency in managing relationships with external agencies and internal cross-functional teams
  • Expertise in cross-cultural communication and collaboration with global stakeholders
  • Demonstrated cultural competence, sensitivity, and diplomatic ability
  • willingness to navigate and respect cultural differences
Job Responsibility
Job Responsibility
  • Lead the Global Content Hub
  • Oversee the supplier team supporting global brand and market websites content sharing
  • Own the Hub’s three core pillars: consistency, efficiency, and expertise across global web content
  • Ensure U.S. master pages, copy docs, comps, and assets are effectively reused as global templates
  • Manage Global Website Copy-Down & Content Adaptation
  • Lead the end-to-end process for copying U.S. master pages into global and regional sites
  • Coordinate with agency support team to sanitize and stage content in the global CMS/DAM layer
  • Enable markets to localize copy, SEO, GEO and legal content before local publication
  • Provide Direct Market Support & Governance
  • Facilitate monthly content collaboration meetings with key global markets (South America, Japan, Korea, Mexico, Canada, Middle East, Australia, New Zealand, Europe)
  • Fulltime
Read More
Arrow Right
New

Messaging Services Senior Specialist-SharePoint Online and OneDrive for Business, M365-Exchange Online

The Messaging Services Senior Specialist role at NTT DATA involves providing exp...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in a related field
  • Strong technical background in Microsoft Teams and M365 productivity apps
  • Excellent communication and problem-solving skills
  • Good analytical skills
  • Energetic, self-motivated and self-sufficient in accomplishing tasks
  • Works on abstract and complex problems requiring evaluation of intangible variables
  • Integrates trends, data and information into plans, deliverables and recommendations
  • Provides advanced technical support within area of expertise to clients on complex integration issues and escalation
  • Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions
  • Regularly exercises discretion and independent judgment on technical matters
Job Responsibility
Job Responsibility
  • Providing steady state support to the email and collaboration infrastructure
  • Handling on-call support responsibilities
  • Handling escalations, critical issues, upgrade and maintenance activities
  • Expert on M365 services-Microsoft Teams, M365 productivity apps and SharePoint Online
  • A customer-centric approach with a focus on delivering high-quality support
  • Understanding their requirements and creating a positive client experience throughout the total client journey
  • Flexible working in shifts supporting 24X7 steady state operations
Read More
Arrow Right

Senior Technical Enablement Manager

The Technical Enablement Program Manager, Post-Sales is a critical hire focused ...
Location
Location
United Kingdom
Salary
Salary:
Not provided
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years proven experience in Technical Enablement, Post-Sales customer engagements, or Technical Program Management within a fast-paced, high-tech B2B environment
  • Deep Technical Acumen: Mandatory and demonstrable advanced knowledge of Cloud Security principles, implementation architecture, and post-deployment troubleshooting
  • Post-Sales Expertise: Demonstrated experience supporting or enabling Professional Services, Technical Support, or Customer Success Architecture teams
  • Exceptional Program Management: Strong attention to detail with a proven ability to manage multiple complex, cross-functional projects across various timelines. You are a powerful and effective communicator for both executives and individual contributors
  • Architectural Fluency: Strong understanding of how to translate technical product specs and "how-it-works" logic into field-consumable materials (Implementation playbooks, troubleshooting guides, configuration SOPs)
  • Exceptional Collaboration: Ability to effectively partner with Product Management, Technical Enablement Teams, Operations, and Post-Sales Leadership to bridge the gap between "product built" and "product supported."
  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Job Responsibility
Job Responsibility
  • Design programs to ensure customer success: You are the brain and strategic insight building impactful programs that ensure our post-sales team has the product, process, tool, and best practice knowledge and skills needed to ensure customer adoption, high CSATs, and efficient, effective Wiz implementation. You drive our teams to excellence with measurable, worldwide programming
  • Ensure technical efficacy: Be the voice of the post-sales field on New Product Introductions. You'll rapidly absorb complex architectural changes and translate them into actionable, high-impact technical requirements—answering the essential questions for our post-sales teams: "How do we deploy this?" "How do we troubleshoot it?" and "What are the known limitations?"
  • Build the Technical Toolkit: Convert product updates into the "Survival Guide" the field uses every day. This includes everything from implementation playbooks and API documentation summaries to troubleshooting trees and health check checklists
  • Drive Operational Alignment: Partner with key stakeholders in Operations, Strategic Programs, and Post-Sales leaders directly to ensure global alignment of Post-Sales roles, elevating best practices and driving consistency
  • Lifecycle Knowledge Manager: Working with our content builders and governance teams, you take full responsibility for the key materials needed for your roles to succeed. You will consistently review, refresh, and retire outdated implementation guides and support documentation to ensure our post-sales knowledge base is always current and technically accurate
  • Technical Liaison: Serve as the strategic hub between the Customer Success/Support leadership (who defines role-based gaps) and the Content Creation/LXD team. You will translate complex technical workflows into precise content requirements and lab scoping documents for production. When you’re at your best, our SMEs spend more time with customers and less time on content
  • Facilitate Key Sessions: You’re not just a partner behind the scenes, you are the face of technical enablement programming for your audiences. You lead key enablement sessions, can create a killer deck, and get to know your audience well
  • Post-Sales Impact: Go beyond delivery by actively measuring the effectiveness of technical enablement. Use support ticket data, implementation success rates, and field feedback to drive constant improvement, optimizing for technical proficiency and quantifiable reductions in escalated cases
  • Stakeholder Management: You are the face of and strategic thought leader for technical enablement for our Post Sales audience. You build effective relationships with field leaders, individual contributors, supporting teams, and enablement leadership. You are these teams’ trusted advisor in all aspects of Post Sales enablement.
Read More
Arrow Right
New

Head of Internal Stakeholder and Project Management

Join the team transforming how healthcare is delivered for chronic and specialty...
Location
Location
United States , Cambridge; Morristown
Salary
Salary:
206250.00 - 297916.66 USD / Year
sanofi.fr Logo
Sanofi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years' experience in scientific communications, medical affairs, or within a medical communications agency supporting pharmaceutical clients
  • Advanced scientific or medical degree (e.g., PhD, PharmD, MD, MSc) required
  • Demonstrated expertise in medical communications strategy and execution
  • Proven ability to build and lead centers of excellence or shared service functions
  • Experience managing large teams (40+ people preferred) with global scope and complexity
  • Proven track record of delivering cost savings through operational excellence and process optimization
  • Experience in enterprise-wide transformation and change management across multiple regions and business units
  • Global leadership experience across multiple regions with demonstrated ability to manage cultural and regulatory complexity
  • Strong organizational, leadership, and stakeholder engagement skills
  • Proven ability to manage complex client relationships and lead cross-functional teams
Job Responsibility
Job Responsibility
  • Sanofi Internal Stakeholder Management (25%): Lead and mentor a team of Account Managers across multiple therapeutic areas, ensuring excellence in client service and delivery while managing cost optimization initiatives across all disease areas
  • Build and maintain strong relationships with key stakeholders to ensure alignment on priorities and timely delivery of agreed objectives across therapeutic areas and Global Business Units (GBUs)
  • Collaborate with internal teams (scientific, creative design studio, and market access) to ensure projects are delivered with scientific accuracy, on time, and within budget while driving cross-portfolio resource allocation and prioritization
  • Uphold the highest standards of quality and scientific integrity across all client-facing deliverables
  • Resolve escalated issues swiftly and maintain transparent, proactive communication across all levels
  • Participate in therapeutic area performance reviews to ensure stakeholder priorities are addressed and shared accountability for agreed deliverables is maintained
  • Project Management Center of Excellence Leadership (30%): Lead the Head of Project Management to develop and implement a center of excellence for project management across the organization, driving enterprise-wide standardization and economies of scale
  • Establish standardized project management methodologies, best practices, and governance frameworks to be applied consistently across portfolios and regions, reducing duplication and operational waste
  • Create a centralized project management support function that provides expertise, tools, and resources to stakeholders across the organization while optimizing costs through shared services model
  • Develop scalable project management frameworks that can adapt to different project sizes, complexities, and therapeutic areas while maintaining efficiency gains
What we offer
What we offer
  • high-quality healthcare
  • prevention and wellness programs
  • at least 14 weeks' gender-neutral parental leave
  • Fulltime
Read More
Arrow Right

Principal Cloud Architect

The Principal Cloud Architect at NTT DATA will lead the design and implementatio...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years of experience in cloud architecture
  • Deep expertise in Microsoft Azure, Azure Stack Hub, and Azure Local (Azure Stack HCI)
  • Experience with enterprise transformations and technical leadership
  • Experience in disconnected/edge environments
  • Experience with data sovereignty and regulatory constraints
  • Experience with high-availability and performance optimization
Job Responsibility
Job Responsibility
  • Lead Architect for Hybrid Cloud Solutions
  • Own end-to-end solution architecture for enterprise hybrid cloud initiatives
  • Design and implement Azure-consistent platforms
  • Define reference architectures, landing zones, and design standards
  • Lead architecture governance and ensure alignment with enterprise IT strategy
  • Act as technical lead for Azure Local / Stack Hub deployments across EMEA
  • Guide delivery teams through architecture design, Proof of Concepts (PoCs), pilot implementations, and production rollouts
  • Solve complex challenges
  • Lead deep-dive technical engagements: Architecture Design Sessions (ADS), whiteboarding workshops, executive briefings
  • Translate business requirements into scalable technical solutions and architectures
  • Fulltime
Read More
Arrow Right

Associate Director - Project Controls - Corporate Real Estate

At Mace, our purpose is to redefine the boundaries of ambition. We believe in cr...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree qualified or equivalent experience in leading portfolio, programme, project management office within capital works/corporate real estate environments
  • Strong leadership and stakeholder engagement skills, management
  • Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development
  • Extensive experience in the successful delivery phase of projects and programmes in the private/commercial sector
  • Deep property or infrastructure project management expertise
  • Strong commercial and financial acumen
  • Leadership and management experience of large, diverse teams
  • Experience of managing relationships with key senior stakeholders
  • Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on
Job Responsibility
Job Responsibility
  • Managing and/or leads the implementation and delivery of a range of PMO and project controls to support commissions
  • Directing and guiding team members within the PMO and planning centre of excellence and assigned Hub as required
  • You will be a leading advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards
  • You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage
  • You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives
  • You will be responsible for best-in-class service delivery and effective engagement with wider industry and professional bodies to promote Mace
  • You will be a recognised expert in PMO and project controls, with a strong internal and external network (e.g. clients, contractors, consultancies and other stakeholders)
  • You will lead and direct project teams in the administration of the PMO and project controls process, particularly with respect to the cost, schedule, change, risk and reporting
  • You will directly influence long term development of strategy for a function or business unit (BU), creating a sustainable business future
  • You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values
Read More
Arrow Right