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As a Support Analyst SAP CPI, you will play a critical role in supporting, maintaining, and enhancing SAP integration solutions across Carrier’s enterprise landscape. This role ensures the stability, performance, and security of integrations connecting SAP S/4HANA Cloud, on-premise systems, and external platforms, supporting core B2B and B2C business processes.
Job Responsibility:
Developing and optimizing SAP CPI iFlows to enable seamless integrations between SAP S/4HANA Cloud and on-premise systems
Configuring and managing SAP CPI adapters, mappings, and security settings
Troubleshooting and resolving SAP CPI integration issues efficiently across environments
Supporting the implementation of B2B and B2C integration solutions, including EDI mappings
Ensuring compliance with security protocols such as OAuth, SSL, and SAML
Monitoring integration flows to ensure availability, reliability, and performance
Performing root cause analysis and supporting continuous improvement initiatives
Staying up to date with the latest SAP CPI features, enhancements, and best practices
Requirements:
5+ years of experience working with SAP CPI, PI, and PO
Strong understanding of SAP S/4HANA Cloud and on-premise integrations
Expertise in SAP Integration Suite and SAP Cloud Connector
Deep knowledge of integration protocols (REST, SOAP, OData) and data formats (XML, JSON, CSV)
Experience with EDI standards such as EDIFACT, ANSI X12, and AS2
Proficiency in Java, JavaScript, and Groovy scripting for custom integration logic
Familiarity with API management and event-driven architectures
Strong debugging and troubleshooting skills
Excellent written and verbal communication skills
Experience working in Agile development methodologies
Nice to have:
SAP CPI certification
Experience supporting large-scale enterprise or matrix organizations
What we offer:
Have peace of mind and body with our health insurance
Drive your career forward through professional development opportunities