Support Agent - US West

• Keep internal tools (Jira, Slack, Airtable) updated and organized
• Coordinate with Producers and Project Managers on day-to-day needs
• Assist in maintaining visibility across tasks, deadlines and project progress
• Assist with event setup and quality checks using internal tools
• Perform back office updates and ensure information is accurate and consistent
• Support invoicing processes and coordinate with the Finance team
• Help with venue research and initial outreach
• Contribute to budget tracking and cost allocation
• Prepare and manage contracts

• You live in Madrid and are legally eligible to work here
• You speak English fluently. Spanish is a plus!
• Experience in structured operations, support or admin roles
• Strong attention to detail, process orientation and follow-through
• Comfort with tools like Jira, Airtable, Slack, Google Workspace (or quick to learn)
• A team-first mindset, clear communicator and proactive problem-solver
• Ability to juggle tasks and priorities in a fast-paced environment

Familiarity with events, production or the music industry

• Work remotely with a flexible schedule
• Join a collaborative, international and fast-paced team
• Help shape the backstage of magical scalable experiences
• Learn about event production, internal workflows and scalable operations
• Room to grow and take on new challenges as the team evolves