CrawlJobs Logo
Fever Logo Fever · Office Administration

Support Agent – Administrative & Operations Assistant

Mexico, Mexico City Employment contract · Job Posted May 30, 2026
Apply Position
Job Link Share

Job Description

We're Hiring: Support Agent – Candlelight Mexico 📍 On-site in Mexico City | Part.Time 20h/week (Monday-Thursday) We’re looking for a proactive and detail-oriented Support Agent/ Administrative & Operations Assistant to join our Candlelight team—working behind the scenes to bring magical experiences to life across the Mexican region, while being based in Mexico City. This role focuses on ensuring that all administrative, documentation, and operational processes behind our events run smoothly. You will play a key role in managing event-related documentation, tracking contracts and signatures, coordinating logistics, and supporting basic financial administration tasks. The ideal candidate is highly organized, hands-on, comfortable taking ownership of tasks, and able to work autonomously in a fast-paced, international environment.

Job Responsibility

  • Manage and maintain organized records of event documentation, contracts, permits, and signed official documents
  • Coordinate signature collection and follow up with stakeholders on pending documentation
  • Prepare documentation for event execution and shipment when required
  • Ensure accurate filing, tracking, and proper record-keeping across administrative processes
  • Register and organize supplier invoices
  • Support tracking of payments related to vendors, permits, and administrative services
  • Maintain organized records for financial documentation and reconciliation
  • Maintain visibility across tasks, deadlines and project progress
  • Support communication between stakeholders involved in operational workflows

Requirements

  • You live in Mexico City and are legally eligible to work here
  • You speak Spanish fluently & advanced English (B2 level).
  • Experience in structured operations, support or admin roles
  • Strong attention to detail, process orientation and follow-through
  • Comfort using Google Sheets or Excel (intermediate level or higher)
  • A team-first mindset, clear communicator and proactive problem-solver
  • Ability to juggle tasks and priorities in a fast-paced environment

Nice to have

  • Background in events, production or the music industry
  • Experience in administrative-heavy environments
  • Familiarity with tools like Airtable, Notion, Monday, or similar

What we offer

  • 40% discount on all Fever events and experiences
  • Work in a location in the heart of Mexico City
  • Help shape the backstage of magical concert experiences
  • Learn about event production, internal workflows and scalable operations
  • Room to grow and take on new challenges as the team evolves
  • Great work environment with a young, international team of talented people to work with
Fever - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Support Agent – Administrative & Operations Assistant

8 matching positions

New

L1 Support Agent

L1 Support Technicians are the first point of contact for our customers. They mo...
Location
Location
Italy , Bologna
Salary
Salary:
Not provided
arrive.com Logo
Arrive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A customer orientated approach is critical for this role
  • A general technical understanding and familiarity with Google Workspace
  • One year of experience in a Service Desk or a Customer Support environment would be a distinct advantage
  • An IT background would be an advantage
  • Excellent customer service skills
  • Strong written and verbal communication skills to communicate in a clear, professional manner
  • A good listener with the ability to communicate technical issues and resolutions to people of varying technical levels
  • Analytical problem-solving and the ability to follow the process
  • Technical mindset with a desire to enhance those skills
  • Being able to quickly learn industry standard and bespoke software to an advanced user level
Job Responsibility
Job Responsibility
  • Log and monitor incidents from a range of communication channels and ensure that the appropriate action is being taken to meet SLA
  • Update customers and colleagues by telephone, email, or portal on the progress of a support call or to request additional information
  • Contact third parties to log support calls, get updates on open support calls, or request technical support
  • Conduct remote diagnostic tests, checks, and repairs when a customer reports an incident
  • Assisting in internal and external customer report generation, including collating reports, managing users and passwords
  • Assist with ad hoc tasks relating to implementation projects, support projects, or support administration
  • Regularly update open tickets in the CSM tools
  • Build strong relationships with customers, partners, suppliers, and internal colleagues
  • Work in a support team delivering remote support
  • Contribute to Knowledge Management within the business in the form of documentation creation
  • Fulltime
Read More
Arrow Right

Administrative Assistant

We are seeking a detail-oriented and professional Administrative Assistant to su...
Location
Location
United States , Wilmington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • associate degree preferred
  • Previous experience in an administrative assistant, office assistant, or customer service role preferred
  • Experience in insurance, financial services, or a professional services environment is a plus
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Ability to multitask and prioritize work in a deadline-driven environment
  • Professional demeanor and strong customer service skills
Job Responsibility
Job Responsibility
  • Provide administrative support to managers, agents, and office staff
  • Answer and direct incoming calls, emails, and correspondence
  • Greet clients and visitors in a professional and courteous manner
  • Schedule meetings, appointments, and calendar updates
  • Prepare, format, and maintain documents, reports, and spreadsheets
  • File, scan, and organize records, policies, and other office documentation
  • Assist with data entry, policy updates, and general office recordkeeping
  • Support client service activities by responding to basic inquiries and routing requests appropriately
  • Process mail, handle office supplies, and coordinate general office operations
  • Maintain confidentiality of client and company information
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Gateway Office Operations Agent

We are seeking a reliable and detail-oriented Gateway Office Operations Agent to...
Location
Location
United States , Indianapolis
Salary
Salary:
21.00 USD / Hour
mmcgrp.com Logo
MMC Group LP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED required
  • Less than one year of related work experience required
  • Previous experience in logistics, shipping, warehouse operations, or cold chain handling preferred
  • Experience working in administrative and warehouse environments is highly preferred
  • Ability to read and understand English for labels, paperwork, and instructions
  • Strong organizational skills with high attention to detail
  • Strong interpersonal skills and ability to work cooperatively with team members
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong judgment and ability to follow detailed instructions accurately
  • Comfortable with data entry, spreadsheets, and internal systems updates
Job Responsibility
Job Responsibility
  • Prepare and replenish packing supplies for customer shipments
  • Handle live shipments returning to the office for export preparation
  • Review and follow temperature handling instructions to maintain product integrity
  • Refurbish reusable cold chain packaging and gel pack materials
  • Process shipments and ensure all paperwork is complete and accurate
  • Monitor and manage 'On-Hold' shipments pending export or delivery approval
  • Coordinate cargo space bookings through internal systems
  • Support cold chain operations including gel pack preparation, packaging refurbishment, and packaging configuration
  • Monitor, respond to, and follow up on personal and group email accounts
  • Review and action shipment notes and internal follow-up requests promptly
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
  • Fulltime
Read More
Arrow Right

Administrative Assistant

We are seeking a highly organized, proactive, and detail-oriented Administrative...
Location
Location
United States , Miami
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of administrative, executive assistant, office coordination, or related experience
  • Previous experience supporting executives or working in a professional office environment required
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
  • Ability to manage sensitive and confidential information with professionalism
  • Experience within real estate, property management, construction, or investment environments is a plus
  • Strong attention to detail and ability to work independently in a fast-paced setting
Job Responsibility
Job Responsibility
  • Serve as a liaison between executives, employees, clients, vendors, and external partners
  • Manage executive calendars, coordinate meetings, and oversee scheduling logistics
  • Coordinate travel arrangements and accommodations for leadership
  • Prepare and reconcile expense reports
  • Maintain office supply inventory and ensure office organization
  • Format and prepare internal and external communications and correspondence
  • Take meeting notes and distribute follow-up items as needed
  • Manage incoming phone calls, digital communications, mail, and packages
  • Provide administrative support to senior-level executives on an as-needed basis
  • Track property-level projects and communicate status updates
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
  • Fulltime
Read More
Arrow Right

Administrative Assistant

We are looking for a dependable Part Time Administrative Assistant to support a ...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • At least 1 year of administrative, clerical, or office support experience
  • experience in real estate, title, or mortgage environments is a plus
  • Strong data entry and computer skills, including the ability to produce accurate work efficiently
  • typing speed of 45-60 WPM preferred
  • Ability to manage multiple priorities, stay organized, and work both independently and collaboratively
  • Strong verbal and written communication skills with a customer-focused approach
  • Detail-oriented mindset with the ability to handle confidential information responsibly
  • Flexibility to support occasional evening or weekend scheduling needs
  • Experience with administrative assistance, receptionist duties, inbound call handling, and general office support preferred.
Job Responsibility
Job Responsibility
  • Coordinate day-to-day administrative support for sales agents and branch leadership to help maintain smooth office operations
  • Enter, update, and review records in office systems while preparing reports, documents, billing materials, invoices, and correspondence with accuracy
  • Organize files, assemble presentation or transaction packets, and assist with document proofreading, copying, and general record maintenance
  • Receive, sort, and distribute incoming mail and prepare outgoing mailings in a timely manner
  • Act as a point of contact for clients, agents, vendors, and internal departments, ensuring responsive and clear communication
  • Help manage office supply inventory, arrange equipment servicing when needed, and support the general upkeep of administrative resources
  • Provide coverage for front office or administrative teammates during absences and contribute to special projects as assigned
  • Assist with meeting logistics, event coordination, travel arrangements, and other operational tasks requested by management.
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Parttime
Read More
Arrow Right

Part Time Administrative Assistant

We are looking for a detail-oriented Part Time Administrative Assistant to suppo...
Location
Location
United States , Hudson
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • At least 1 year of administrative, clerical, or office support experience
  • real estate industry experience is preferred
  • Strong data entry and computer skills
  • Excellent organization skills with close attention to detail and the ability to manage several tasks at once
  • Clear written and verbal communication skills with a courteous, customer-focused manner
  • Ability to work independently while also supporting a team-oriented office environment
  • Comfortable handling reception-style duties, inbound calls, and general administrative office responsibilities
  • Flexibility to support business needs that may occasionally include evening or weekend availability
Job Responsibility
Job Responsibility
  • Support sales agents and branch leadership with daily administrative tasks, documentation, and office coordination
  • Enter, update, and monitor records with accuracy while preparing reports, files, packets, and business correspondence
  • Review paperwork for completeness, assist with billing and invoice processing, and help maintain organized transaction-related documents
  • Welcome and assist clients, agents, vendors, and internal partners by serving as a reliable point of contact for office needs
  • Sort and distribute incoming mail, maintain filing systems, and handle routine copying and document preparation
  • Help manage office operations by ordering supplies, coordinating equipment needs, and arranging meetings or travel when required
  • Provide backup coverage for other administrative team members and assist with special projects assigned by management
  • Maintain professionalism, protect confidential information, and contribute to a collaborative office environment focused on excellent service
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Parttime
Read More
Arrow Right

Administrative Assistant

We are looking for an organized and personable Administrative Assistant to suppo...
Location
Location
United States , Walnut Creek
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in an administrative, receptionist, or office support role
  • Comfortable managing inbound calls, greeting visitors, and handling front-desk responsibilities
  • Strong organizational skills with the ability to balance multiple tasks and priorities effectively
  • Proficiency in data entry and general administrative office procedures
  • Clear written and verbal communication skills with a detail-oriented customer-service mindset
  • Ability to learn new tools, processes, and transaction-related tasks in a real estate office environment
Job Responsibility
Job Responsibility
  • Welcome visitors courteously, direct them appropriately, and handle incoming phone calls with an efficient approach
  • Oversee day-to-day office coordination by monitoring supplies, arranging meeting spaces, and helping maintain an organized workplace environment
  • Provide administrative assistance to real estate agents, including support with transaction-related tasks as needed, with training available for specialized processes
  • Prepare documents, reports, and presentation materials while assisting with a range of general office initiatives and assignments
  • Respond to requests from team members by delivering administrative and basic technology-related support across the office
  • Enter and update information accurately in office records, databases, and other tracking tools to support daily operations
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Free online training
Read More
Arrow Right

Administrative Assistant

We are looking for an organized and personable Administrative Assistant to suppo...
Location
Location
United States , Walnut Creek
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in an administrative, receptionist, or office support role
  • Comfortable managing inbound calls, greeting visitors, and handling front-desk responsibilities
  • Strong organizational skills with the ability to balance multiple tasks and priorities effectively
  • Proficiency in data entry and general administrative office procedures
  • Clear written and verbal communication skills with a detail-oriented customer-service mindset
  • Ability to learn new tools, processes, and transaction-related tasks in a real estate office environment
Job Responsibility
Job Responsibility
  • Welcome visitors courteously, direct them appropriately, and handle incoming phone calls with an efficient approach
  • Oversee day-to-day office coordination by monitoring supplies, arranging meeting spaces, and helping maintain an organized workplace environment
  • Provide administrative assistance to real estate agents, including support with transaction-related tasks as needed, with training available for specialized processes
  • Prepare documents, reports, and presentation materials while assisting with a range of general office initiatives and assignments
  • Respond to requests from team members by delivering administrative and basic technology-related support across the office
  • Enter and update information accurately in office records, databases, and other tracking tools to support daily operations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right