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Supply Operations Quality Specialist

Morocco, El Jadida · Job Posted February 20, 2026
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Job Description

The Key role of Pfizer SOQ is to establish and maintain an appropriate and sustainable Product Quality System and Quality Culture within Pfizer and any contractor related to GMP/GDP activities, so that compliance with Pfizer and Regulatory authority expectations and protection of Pfizer patients/ Customers from any product quality risk are ensured. SOQ is the main point of contact for the investigation and resolution of all product quality issues discovered or originating in the DC and for interacting with the relevant stakeholders and local regulatory authorities on such issues. Coordinates and monitors the product quality and compliance activities at the DC to ensure that current regulatory expectations are met and facilitates internal and regulatory GDP inspections.

Job Responsibility

  • Maintenance of the compliance to the local BOH regulations
  • Governance and internal organization
  • Quality Metrics
  • Training
  • Commitment tracking
  • Change Controls
  • Inspection and internal audit
  • Quality risk management
  • Notification to management (NTM)
  • Deviation management
  • Local Repackaging/Relabeling operations
  • Local Product disposition
  • Returns
  • Quality alert notice
  • Market action (special situation)
  • DC external service providers management and oversight
  • Quality agreements
  • Post-release activities
  • Archival management
  • Backup

Requirements

  • Master’s degree in Quality management
  • 2-5 years in the pharmaceutical or related regulated industry
  • Fluent in Arabic, French and English
  • Computer skills: Excel, powerpoint, word
  • Good knowledge in quality principles, concepts and basic technical skills
  • Able to participate in cross-functional team
  • An appropriate education in quality topics

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