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Amgen Logo Amgen · IT - Administration

Supply Management Business Analyst

Portugal, Lisbon 29641.20 - 40102.80 EUR / Year · Job Posted June 15, 2026
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Job Description

The Supply Management Business Analyst is responsible for the end‑to‑end management of product quotas to ensure fair, compliant, and patient‑focused allocation of limited supply across markets, customers, and channels. The role plays a critical part in safeguarding continuity of supply by setting, maintaining, and enforcing quotas in alignment with demand signals, available inventory, and market requirements.

Job Responsibility

  • Prepare and update monthly quotas by country, customer, channel, and period, based on validated demand and available supply
  • Coordinate affiliate reviews and approvals, ensuring accuracy and timely adjustments when demand or supply changes
  • Monitor orders exceeding quotas and decide on reductions, rejections, or quota adjustments within governance rules
  • Ensure all decisions are executed in the correct systems and clearly communicated
  • Apply quota governance rules consistently and escalate changes needing higher approval
  • Perform manual overrides only when authorized, ensuring full regulatory and internal compliance with focus on patient impact
  • Lead monthly quota calls and act as main contact for Affiliates, Customer Service, and Planning teams
  • Communicate quota decisions, exceptions, risks, and rationale clearly and on time
  • Analyze trends, risks, and market behaviors to identify supply issues or demand spikes
  • Support ongoing improvements in processes, reporting, and ways of working

Requirements

  • Bachelor’s degree in Business, Supply Chain, Commercial, or a related field, with 2–3 years of experience in commercial operations, demand planning, supply chain, customer service, or business analysis
  • Strong analytical skills with the ability to work with data, interpret trends, assess risks, and support decision‑making
  • Experience collaborating cross‑functionally (e.g., Supply Chain, Customer Service, Demand Planning, Finance, Affiliates) and working with ERP systems such as SAP
  • Familiarity with quota management, order or allocation processes, and reporting or planning tools
  • Excellent communication and influencing skills, with the ability to align stakeholders without direct authority
  • Strong attention to detail, disciplined execution, and the ability to prioritize effectively while keeping a broader business perspective
  • Proactive, solution‑oriented mindset with the ability to identify root causes and coordinate resolution across teams
  • Fluency in English and strong proficiency in Microsoft Excel and PowerPoint

What we offer

  • Vast opportunities to learn, develop, and move up and across our global organization
  • Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
  • Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
  • Flexible work arrangements
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