Supply coordinator

• Oversee the full cycle of orders, returns, and exchanges
• Process shipment documents and ensure real time data accuracy within software and record keeping systems
• Respond to inquiries via phone and email with professionalism, accuracy and speed
• Communicate offers and price lists to customers and provide accurate product/service details
• Liaise with internal teams and address customer concerns, escalating complex issues when necessary
• Maintain organized records of all interactions and generate relevant reports as required
• Stay updated on company policies and products, and proactively recommend improvements to service procedures

• High school diploma or equivalent (additional post-secondary education or training is considered an asset)
• 1–2 years of experience in customer service or a related field
• Previous experience working within the agriculture industry is an asset
• Excellent interpersonal skills with the ability to communicate clearly with both customers and internal departments
• Strong problem-solving abilities paired with a patient, empathetic approach to customer needs
• Familiarity with customer service software, databases, and digital tools
• Proven ability to thrive in a fast-paced environment and manage multiple tasks simultaneously

Previous experience working within the agriculture industry is an asset

• Competitive Compensation: $28 - $32/hour
• Collaborative Culture: Join a passionate and forward thinking team that strives to solve big industry challenges
• Professional Growth: Gain exposure to diverse internal departments, from supply chain to sales coordination
• Dynamic Workday: Enjoy a high-variety role that blends administrative precision, logistics coordination, and interpersonal communication