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Randstad Logo Randstad · Manufacturing

Supply Chain Operation Analyst

Malaysia, Kuala Lumpur · Job Posted May 30, 2026
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Job Description

Our client are a newly independent, global leader in the frozen dessert and confectionery industry, operating as a standalone, multi-billion-euro publicly listed enterprise. With a dedicated global workforce of 19,000 industry experts and a portfolio of iconic, household brands enjoyed across 76 countries, we stand as the world's largest ice cream company. For over a century, we have been dedicated to delivering high-quality treats, bringing joy and creating memorable experiences for generations of consumers worldwide.

Job Responsibility

  • Support readiness: help prepare demand/supply planning, warehousing, logistics, and procurement functions for transition
  • Cross-functional alignment: coordinate with Finance, IT, Customer Service, and Procurement to keep deployment timelines on track
  • Track progress: maintain action logs, risk registers, and readiness trackers
  • Business continuity: cover day-to-day operational tasks to maintain service levels while Subject Matter Experts (SMEs) focus on the ERP deployment
  • Data prep: clean and validate master data (materials, inventory, vendors, warehouse locations)
  • Fix data gaps: identify and resolve data errors, duplicates, or incorrect mappings
  • Baseline validation: verify current stock levels, open purchase orders, and deliveries for accurate migration
  • UAT support: assist SMEs in executing test scenarios for planning, warehouse, and logistics processes
  • Cutover tracking: monitor site readiness, transaction closures, and stock build-up
  • Stock & logistics: align inventory build-up with warehouse capacity and verify 3PL/transportation contingency plans
  • Clean slate: ensure open transactions (POs, deliveries, goods movements) are closed before the switch
  • Post-launch monitoring: watch over order fulfillment, inventory movements, and delivery execution immediately after go-live
  • Issue triage: quickly catch and troubleshoot system errors, stock discrepancies, or process breakdowns to minimize business disruption
  • Process adoption: help business users adopt new ERP workflows and ways of working
  • Training & documentation: assist in creating user guides and training materials
  • Progress visibility: maintain dashboards and project trackers to provide clear updates during control tower and governance meetings

Requirements

  • Experience in areas such as warehouse operations, inventory management, demand/supply planning, or order fulfillment
  • Exposure to Order-to-Deliver (OtD), Supply Chain, or Procure-to-Pay (S2P) processes
  • Experience supporting ERP/system implementations or business transformation initiatives is an advantage
  • Experience working in FMCG or fast-paced operational environments is preferred
  • Basic understanding of supply chain processes, including planning, warehousing, transportation, and procurement
  • Familiarity with master data concepts and their impact on operations
  • Proficiency in Microsoft Excel (data tracking, reconciliation, reporting)
  • Familiarity with ERP systems (e.g., SAP) is an advantage
  • Experience with reporting tools or dashboards is preferred
  • Strong coordination and organizational skills, with ability to manage multiple workstreams and deadlines
  • High level of attention to detail, particularly in data and operational accuracy
  • Strong problem-solving skills, with ability to identify issues and drive resolution
  • Effective stakeholder management and communication skills across functions
  • Ability to work in a fast-paced project environment with changing priorities
  • Proactive and hands-on approach with strong ownership mindset
  • Minimum 4 years of experience in Supply Chain Operations, Logistics, Planning, Procurement, or related
  • Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field

Nice to have

  • Experience supporting ERP/system implementations or business transformation initiatives is an advantage
  • Experience working in FMCG or fast-paced operational environments is preferred
  • Familiarity with ERP systems (e.g., SAP) is an advantage
  • Experience with reporting tools or dashboards is preferred
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