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Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.
Job Responsibility:
Conduct/monitor all customer service (order fulfillment) activities to ensure timely responses to customer requests
Identify and drive improvement of all those processes in the supply chain to ensure customer satisfaction
Ensure storeroom operate smoothly with high efficiency and discipline and in the meantime improve and optimize the physical materials flow
Improve customer satisfaction
Set up high profession team, guide the work for the people in the department, ensure they get good results by following that guideline
Manage & monitor logistic suppliers to ensure they are providing good service with low cost and drive for improvements when issue arises
Ensure the department goal is met and continue improvement through CI
Training and improving department employee skills
Be responsible for process KPI
Requirements:
Good verbal & written communication skills both in mandarin & English
Strong skills in Excel, Access, Cognos/Data W HSE, SAP/Oracle/Soft Brand and/or other ERP system
Extensive knowledge & hands-on experience on ERP systems such as SAP/Oracle/Soft Brand or others
Attentions to details and changes
High accuracy required for performing all functions
Bachelor’s degree
At least 5-7 years’ experience or combination of business experience and education
Functions in a similar organization/matrix
Advanced knowledge in Demand Planning and Supply Planning processes
Nice to have:
Strong data processing & analyzing skills
Strong oral and written communication, coordination & problem resolving skills at all levels
Able to cope with situations of diverse scopes & high complexity with frequent variations from the standard
Able to quickly respond to changing needs by reallocating and/or managing resources accordingly
Advanced Degree and/or APICS Certification or preferred equivalent