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Purpose of the Job The Supply Chain Executive, reporting to the Supply Chain Leader, is responsible for supporting the business development of the logistics & supply chain function, while ensuring the highest standards of project management, commercial knowledge, and financial analysis to deliver impactful results that positively influence the function’s bottom line.
Job Responsibility
Develop logistics business through new and existing customers, while ensuring proper customer relationship management
Drive the organization towards operational excellence by meeting the SLAs/KPIs for all customers and clients
Support the supply chain team in developing new, customized solutions for customers
Respond to RFQs/RFPs/tenders and prepare customer costing and rates through effective modeling, analysis, and simulation techniques
Conduct utilization and financial performance reports to project logistics performance and monitor project progress
Improve operational SLAs through regular customer feedback and stakeholder engagement
Coordinate with the commercial, operations, legal, PMO, and solutions teams to build logistics operational capacities in line with customer and legal requirements
Conduct regular workload distribution reviews to increase efficiency
Control direct and indirect costs (such as overtime, consumables, and outsourcing) in coordination with finance and operations teams
Lead monthly, quarterly, and yearly business reviews with strategic customers
Ensure customer SLAs/KPIs are met while reducing service failures to mitigate credit notes
Ensure warehouse staff awareness of customized logistics procedures and requirements for new customers
Ensure end-of-month billing is executed correctly and on time
Adhere to company HSSE, compliance, and sustainability corporate policies and standards
Resolve disputes reported by customers regarding specific logistics failures
Take all necessary measures to reduce costs without compromising quality and standards
Requirements
Bachelor's degree in Engineering, Logistics
0-1 years of experience
Strong proficiency in English
Analytical thinking skills
Project management background
Logistics experience or similar field
Advanced MS Office knowledge (Excel, Word, Outlook, etc.) / Power BI (or similar) / WMS