Supply Chain Coordinator

• Acts as the main point of contact for all subcontractors delivering maintenance, repairs, and project work
• Coordinates onboarding and inductions, ensuring all documentation, insurance, and accreditation's are current
• Maintains and updates the subcontractor database with accurate, compliant information
• Supports the allocation and scheduling of work orders based on performance, capacity, and location
• Ensures works are allocated correctly and subcontractors receive all necessary details for each job
• Responds promptly to updates received via mailboxes, portals, and planners
• Builds strong working relationships with subcontractors, internal teams, and residents
• Provides operational teams with timely updates on subcontractor availability, performance, and any issues
• Promotes a culture of partnership, accountability, and continuous improvement
• Works closely with Supervisors and Managers to review diaries and optimise service delivery
• Assists with complaints investigations and responds effectively to queries from tenants, staff, and residents
• Liaises with clients to keep all relevant databases up to date
• Helps collate supply and material information from approved suppliers and records cost data accurately

• Detail-oriented and organised
• Excellent multitasking skills
• Strong communicator who can build relationships with suppliers and team members
• Proficient in Microsoft Office
• Proactive problem-solver who can think on their feet and tackle challenges head-on
• Ability to work efficiently in a fast-paced role

Supply Chain experience (not required)

• Employee Discounts
• Pension Contribution Matching
• Wellbeing Support
• 24 days annual leave plus bank holidays & birthday off (33 days total)
• Annual pay review
• Contributory pension scheme with 4% to 10% matched contributions
• Life Insurance
• 24/7 Digital GP service and counselling helpline
• Free eye test voucher annually and contribution towards glasses
• Free annual flu jab
• Two volunteer days per year
• Extensive annual staff wellbeing programme of events
• Career development and vocational training opportunities
• Onsite parking available