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Atlas Energy is seeking a dynamic and detail-oriented Supply Chain Business Solutions Lead to join our high-performing Supply Chain team. This pivotal role plays a key part in delivering best-in-class customer service and optimizing supply chain operations. The ideal candidate will excel in data management, customer account oversight, vendor relations, and financial coordination, driving efficiency and accuracy across all aspects of supply chain activities.
Job Responsibility:
Act as the primary point of contact for customer inquiries via phone, email, and fax, assisting with purchase orders (POs), scheduling, pricing discrepancies, billing, and invoicing
Process customer requests efficiently and professionally, ensuring high service standards
Build and maintain strong customer relationships through positive interactions and responsive support
Perform Excel-based data analysis to support KPI tracking and management reporting
Monitor delivery timelines, confirm ETAs, and follow up on shipment status
Develop and implement data validation processes to enhance supply chain accuracy and efficiency
Ensure data integrity and consistency across all supply chain records
Validate and maintain accurate shipment documentation for incoming and outgoing goods
Work flexible shifts, including alternating nights and weekends on call
Act as a liaison between customers, sales, accounting, vendors, and plant teams to streamline operations
Represent the company professionally, providing an excellent first impression to customers
Onboard, develop, and maintain vendor and supplier relationships to support business growth
Establish, track, and enforce vendor compliance with operational processes
Develop and maintain supplier scorecards, ensuring accountability and performance tracking
Initiate and track purchase orders, ensuring prompt and accurate receipt
Process accounts payable invoices, including scanning, entry, validation, and approval matching
Manage third-party shipments and validate supplier invoices for accuracy
Report and track monthly supply chain accruals
Support internal and external audit requests related to supply chain and financial operations
Maintain organized documentation to support invoicing, compliance, and reporting
Requirements:
Ability to quickly learn and adapt to new technologies and processes
Experience working in a collaborative, team-oriented environment
Strong professional communication and phone etiquette
Proficient in Excel with data analysis skills
Excellent analytical, problem-solving, and time management abilities
Bachelor’s degree in Supply Chain or a related field, with 2+ years of industry experience
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