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Supply Chain Business Solutions Lead

United States, Austin · Job Posted December 22, 2025
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Job Description

Atlas Energy is seeking a dynamic and detail-oriented Supply Chain Business Solutions Lead to join our high-performing Supply Chain team. This pivotal role plays a key part in delivering best-in-class customer service and optimizing supply chain operations. The ideal candidate will excel in data management, customer account oversight, vendor relations, and financial coordination, driving efficiency and accuracy across all aspects of supply chain activities.

Job Responsibility

  • Act as the primary point of contact for customer inquiries via phone, email, and fax, assisting with purchase orders (POs), scheduling, pricing discrepancies, billing, and invoicing
  • Process customer requests efficiently and professionally, ensuring high service standards
  • Build and maintain strong customer relationships through positive interactions and responsive support
  • Perform Excel-based data analysis to support KPI tracking and management reporting
  • Monitor delivery timelines, confirm ETAs, and follow up on shipment status
  • Develop and implement data validation processes to enhance supply chain accuracy and efficiency
  • Ensure data integrity and consistency across all supply chain records
  • Validate and maintain accurate shipment documentation for incoming and outgoing goods
  • Work flexible shifts, including alternating nights and weekends on call
  • Act as a liaison between customers, sales, accounting, vendors, and plant teams to streamline operations
  • Represent the company professionally, providing an excellent first impression to customers
  • Onboard, develop, and maintain vendor and supplier relationships to support business growth
  • Establish, track, and enforce vendor compliance with operational processes
  • Develop and maintain supplier scorecards, ensuring accountability and performance tracking
  • Initiate and track purchase orders, ensuring prompt and accurate receipt
  • Process accounts payable invoices, including scanning, entry, validation, and approval matching
  • Manage third-party shipments and validate supplier invoices for accuracy
  • Report and track monthly supply chain accruals
  • Support internal and external audit requests related to supply chain and financial operations
  • Maintain organized documentation to support invoicing, compliance, and reporting

Requirements

  • Ability to quickly learn and adapt to new technologies and processes
  • Experience working in a collaborative, team-oriented environment
  • Strong professional communication and phone etiquette
  • Proficient in Excel with data analysis skills
  • Excellent analytical, problem-solving, and time management abilities
  • Bachelor’s degree in Supply Chain or a related field, with 2+ years of industry experience

What we offer

  • 100% covered Medical, Dental, and Vision
  • 401K with company match, immediate vesting
  • Paid time off and 15+ company-paid holidays

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