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As a Supply Chain Assistant, your key responsibility will be to ensure accurate and timely processing of customer orders, building strong relationships with logistics partners, and supporting the smooth operation of our client's UK office. You will play a vital role in delivering exceptional customer service and optimising supply chain processes.
Job Responsibility:
Process customer and internal sample orders accurately in SAP
Build strong relationships with logistics partners to ensure on-time delivery
Develop and maintain relationships with new and existing customers
Review and resolve any delivery or supply chain queries with customers
Collaborate with the Supply Chain team to review customer forecasts
Provide administrative support to the wider team, including meeting coordination and supplies management
Assist with other projects and ad hoc activities as directed by the Supply Chain Manager and Coordinator
Requirements:
Diligent and thorough with strong organisational skills
Strong numeracy and literacy skills, proficient in Microsoft Office, especially Excel
Ability to thrive under pressure and prioritise tasks effectively
Experience in providing excellent customer service
Solution-focused and flexible mindset to deliver top-notch service
Good understanding of sales processes
Nice to have:
Experience with SAP and Electronic Data Interchange (EDI) is preferable