Supplier Service Manager Job at Barclays (Northampton)

Supplier Performance Manager

The aim of the Service Level Management and Supplier Performance Management team...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Story-telling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences
Able to operate and influence at senior levels both internally and externally
Strong Relationship, Contract management, Service Level Management and Supplier/Partner management skills
Strong Communication skills, with the ability to create clear strategic goals and direction, aligning the team whilst motivating/ empowering matrix teams to deliver
Strong Organisational skills, to manage conflicting demands on time by taking a ruthless approach to prioritisation
Strong Negotiation skills
ITIL awareness, minimum managing professional
Experience of building and maintaining very effective partner and senior stakeholder relationships through amazing relationship-building skills
Experience of working with contracts, key commercial teams, and key performance indicators
Good awareness, where appropriate, of BT’s regulatory environment and the broader industry in which we operate

Job Responsibility

Accountable for the leadership, direction, and engagement of our BMS supplier relationships
Accountable for driving strategic supplier/partner service performance where partner failure has a major impact on the service operation, our customer experience measures (NPS), and revenue
Ensuring that service levels are delivered on time and with the quality required to deliver against all MU contractual requirements and mitigate service credit costs impacting the profitability of the Managed Service business
Works across Business, engaging with senior stakeholders to agree, prioritise and implement key initiatives, communicating outcomes and progress
Acts as the BMS SLM and Supplier Performance escalation contact at senior levels of our internal and partner organisations
To champion BT Business interests and to influence supplier strategic focus
To brief and advise senior managers/executives in BT on commercial/contractual performance and future programmes in support of business objectives, including preparation for MD and CEO Service reviews
To implement and manage a strong governance framework whilst ensuring the basis of good supplier management are in place

What we offer

Bonus
Company car or car allowance
Health Insurance
Cafeteria
Smart working allowance

Fulltime

Senior Manager - Category Management (Technology Services)

The Global Category Senior Manager at Amgen will develop and execute global stra...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 5 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
Master’s degree and 8 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
Bachelor’s degree and 12 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
Familiarity with procurement platforms (e.g., Ariba), ERP systems, and advanced analytics tools
Excellent problem-solving, organizational, and analytical skills, including the ability to interpret large datasets and generate actionable insights
Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment

Job Responsibility

Own and evolve the global category strategy for Technology Services, aligned with business goals, with a focus on unlocking value, optimizing supplier relationships, and mitigating risk
Partner with Technology stakeholders across R&D, Commercial, and Operations to understand needs and shape procurement strategies that support enterprise priorities in a proactive manner
Act as a trusted advisor and thought leader, delivering insights on market trends, supplier capabilities, and best practices tailored to the Technology Services domain
Lead the creation of robust, financially grounded business cases (e.g., outsourcing models, total cost of ownership, supplier consolidation) that support procurement decisions and drive measurable impact
Stay ahead of market shifts in professional technology services— including evolving delivery models, workforce trends, and service innovation— and translate insights into actionable strategies
Design and drive a multi-year sourcing roadmap for Technology Services aligned with Amgen’s broader vision
Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation into Amgen’s Technology Services sourcing strategy
Partner with category managers for consulting and staff augmentation to ensure Amgen take a holistic approach to all external resource driven spend
Provide strategic oversight as the global lead for Technology Services sourcing, ensuring alignment between category strategies and evolving business needs
Guide and facilitate collaboration across cross-functional teams and regional stakeholders, ensuring strategies meet diverse needs and are implemented effectively

Manager- Catalogue Management and Supplier Onboarding

Circle K (Part of Alimentation Couche-Tard group) is a global leader in the conv...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Graduate in any discipline. MBA preferred
8 - 10 years of work experience in Catalog management and Procure to Pay operations
Proficiency in using Ariba, Coupa or similar procurement software
Strong analytical skills, with the ability to interpret catalog usage data and customer feedback
Proficient in PowerPoint and Excel

Job Responsibility

Manage and maintain Ariba catalog of products and services, ensuring accuracy and completeness of information
Coordinate with suppliers to obtain necessary product information and to resolve any issues related to the catalog
Oversee the cataloging process, including the creation and maintenance of product data, to ensure consistency and compliance with company standards
Implement strategies to optimize the catalog's performance, including improving search functionality and enhancing the user interface
Overseeing the entire supplier onboarding process, from initial contact to full vendor integration
Evaluating new suppliers for compliance with relevant regulations, policies, and risk assessments
Maintaining the accuracy, timeliness, and integrity of vendor data entered into the system
Analyze catalog usage data and customer feedback to identify opportunities for improvement and implement necessary changes
Collaborate with the procurement and IT teams to ensure the catalog system is integrated with other business systems and processes
Stay informed about industry trends and advancements in catalog management and apply this knowledge to improve Coupa's catalog

Fulltime

Services Operations Program Manager

We are seeking a Services Operations Program Manager to lead the strategic and o...

Location

United States , Austin; Secaucus

Salary:

117120.00 - 175680.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Extensive experience in contingent workforce management, supplier operations, or MSP/Vendor Management Office (VMO) environments
Proven success in managing large supplier networks across multiple geographies
Strong financial acumen and experience with spend forecasting, budgeting, and variance tracking
Excellent stakeholder management and communication skills
Strong analytical, reporting, and data validation abilities
Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field preferred

Job Responsibility

Align contingent workforce strategies with evolving business needs, skills, and locations
Manage transitions to new Managed Service Providers (MSPs) and coordinate supplier changes, including new engagements and exits
Partner with Procurement and business leaders to assess supplier performance, continuity, and financial impact
Support Annual Operating Plan (AOP), Project Budget Alignment (PBA), and Long-Range Planning (LRP) processes
Partner with procurement for bill rate changes, supplier escalations, and performance improvement initiatives
Support sourcing activities by coordinating contingent worker needs across suppliers and countries
Work with procurement to maintain accurate and current Statements of Work (SOWs), blanket POs, and bill rate data
Validate invoices, timesheets, and expenses to ensure compliance with SOW terms and financial accuracy
Partner with IT to support equipment provisioning for contingent workers
Maintain a master database tracking headcount, spend, bill rates, and tenure by supplier and country

Fulltime

Contracts and Service Manager

Pivotal role overseeing the smooth running of a busy service department, being t...

Location

United Kingdom , Chelmsford

Salary:

32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Solid administrative experience in a similar office-based role
Proven ability to negotiate service contracts
Background in contracts administration or service coordination
Excellent communication skills and a confident, professional telephone manner
Strong attention to detail and ability to juggle multiple priorities
Proficiency in Microsoft Office and CRM/service management systems
Organised, proactive, and comfortable working independently and collaboratively
Professional and customer focused
Reliable, methodical, and takes ownership of responsibilities
Thrives in a fast-paced, service-led environment

Job Responsibility

Coordinate repairs, including booking equipment in, arranging collections/returns, and liaising with engineers and customers throughout the repair process
Manage and administer maintenance contracts, including renewals, amendments, and updates
Negotiate service contracts
Prepare, issue, and track contract renewal quotations and service documentation
Maintain accurate and up-to-date records in the CRM and service management systems
Provide excellent customer service, handling calls and emails professionally and promptly
Support the service and contracts team with general administration, scheduling, and documentation
Assist in preparing management reports and service performance data as required
Liaise with suppliers and internal departments to ensure efficient coordination of services
Ensure all customer interactions and contract activities are compliant with company policies and procedures

What we offer

20 days holiday plus bank holidays & 3 additional days over Christmas
Annual leave increases with length of service
Birthday off - extra to your holiday entitlement
Company pension scheme
Free on-site parking
Ongoing training and career development

Fulltime

Supplier Relationship Manager

This privately funded organisation is looking to recruit a charismatic Procureme...

Location

United Kingdom , London or Glasgow

Salary:

40000.00 - 50000.00 GBP / Year

Bramwith Consulting

Expiration Date

Until further notice

Requirements

Proven track record of successfully managing key supplier relationships
CV that demonstrates your ability to successfully oversee large multi-faceted contracts, achieve financial benefit delivery, effective contract management and SRM innovation
Strong financial acumen
CIPS Diploma or equivalent education is desirable but not essential

Job Responsibility

Develop and implement supplier relationship management strategy, policy and procedures, system, working with stakeholders across all business units
Lead and develop the SRM governance, process, and tools to ensure a standardised and consistent approach to supplier management via the procurement business model
Develop and implement procedure including supplier registration, performance evaluation, supplier audit and system to manage suppliers and contractors.
Support the overall delivery of the procurement function via management of Tools, Processes and Documentation.
Build and maintain strong cross functional relationships with key stakeholders at all levels of the organisation
Provide training and guidance to all business units to ensure, managing suppliers effectively and efficiently, consistency of practice across all services, reducing non-compliance and mitigating organisational risks

Fulltime

Supplier Relationship Manager

This privately funded organisation is looking to recruit a charismatic Procureme...

Location

United Kingdom , London; Glasgow

Salary:

40000.00 - 50000.00 GBP / Year

Bramwith Consulting

Expiration Date

Until further notice

Requirements

Proven track record of successfully managing key supplier relationships
CV that demonstrates your ability to successfully oversee large multi-faceted contracts, achieve financial benefit delivery, effective contract management and SRM innovation
Strong financial acumen
CIPS Diploma or equivalent education is desirable but not essential

Job Responsibility

Develop and implement supplier relationship management strategy, policy and procedures, system, working with stakeholders across all business units
Lead and develop the SRM governance, process, and tools to ensure a standardised and consistent approach to supplier management via the procurement business model
Develop and implement procedure including supplier registration, performance evaluation, supplier audit and system to manage suppliers and contractors
Support the overall delivery of the procurement function via management of Tools, Processes and Documentation
Build and maintain strong cross functional relationships with key stakeholders at all levels of the organisation
Provide training and guidance to all business units to ensure, managing suppliers effectively and efficiently, consistency of practice across all services, reducing non-compliance and mitigating organisational risks

Fulltime

Customer Service Manager

Our client a family run business is a market leader in the food services sector ...

Location

United Kingdom , Newton Abbot

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service management or a similar management or supervisory role such as Office Manager
Strong communication, coaching, and analytical skills
Ability to lead by example and inspire a high-performing team
Comfortable working cross-functionally and managing multiple priorities
A can do attitude

Job Responsibility

Lead, mentor, and develop the customer service team with regular coaching and feedback
Ensure prompt and professional handling of customer communications and queries
Promote upselling and link selling through product focus days and team initiatives
Complete training on products within the team to build product knowledge
Collaborate with buying teams and suppliers to support promotional activities
Monitor procurement systems, input errors, and customer feedback
Manage recruitment, onboarding, rota planning, and health & safety for your team
Handle complaints and product recalls with urgency and care
Report on team performance, customer trends, and sales data
Cover the CSA role when there is sickness or absence

What we offer

Opportunities for professional development and industry training
Supportive team environment
Flexible hours for the right candidate

Fulltime

Supplier Service Manager

Barclays

Location:
United Kingdom , Northampton ▼
Knutsford
Greater Manchester
Cardiff

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 23, 2025

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Job Posted:December 23, 2025

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Location:
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Contract Type:
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Job Posted:
December 23, 2025