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This is an exciting opportunity to play a key role in ensuring supplier performance, quality assurance, and continuous improvement across a diverse and dynamic supply base. Working closely with suppliers, commodity buyers and customers, you will help ensure products meet the highest quality standards while supporting supplier development and compliance activities.
Job Responsibility:
Approve and set up new parts using Production Part Approval Process (PPAP)
Work with suppliers to resolve quality issues and implement appropriate controls (inspection plans, SPC, control plans)
Review supplier corrective actions, including root cause analysis and preventative measures
Support supplier development through site visits (primarily UK-based)
Support identification and approval of new suppliers alongside commodity buyers
Conduct supplier audits (remote and on-site) and agree improvement plans
Develop a detailed understanding of supplier manufacturing and supply chain processes
Manage parts rejection processes where products fail to meet specification or functional requirements
Ensure material compliance with legal and customer requirements, including Full Material Disclosures (FMD)
Review and submit supplier material content data
Investigate customer complaints relating to purchased parts
Identify root causes, provide feedback, and implement corrective and preventative actions
Requirements:
Experience in quality management or quality assurance
Strong analytical and problem-solving capability (e.g. 8D methodology)
Ability to interpret engineering drawings
Knowledge of dimensional measurement and inspection techniques (SPC, control plans)
High attention to detail and data accuracy
Experience with ERP/MRP systems
Strong communication skills with suppliers and customers
Understanding of cosmetic quality standards
Nice to have:
BSc in Quality Management or Engineering
Quality-related qualifications (Diploma, Professional Certificate, Level 4 QA)
Auditor or Lead Auditor qualification
Experience with Process FMEA
Experience coaching suppliers in quality systems
SAP ERP knowledge
Material content analysis experience
Experience conducting supplier audits
Understanding of manufacturing processes such as sheet metal stamping and injection mould tooling
What we offer:
Company-wide bonus linked to attendance, productivity and quality
33 days annual leave (including bank holidays) plus holiday purchase scheme