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In this role, you will play a critical part in ensuring supplier quality and driving continuous improvement across CommScope’s fiber and copper connectivity supply base. You will partner closely with suppliers, engineering, manufacturing, and global quality teams to prevent quality issues, resolve material-related concerns, and support new product and technology introductions. Your work will directly contribute to reliable product performance and customer satisfaction worldwide.
Job Responsibility:
Maintain up-to-date knowledge of internal systems to support the Quality team effectively
Resolve material quality issues promptly and collaborate with component and design engineers to improve specifications and drawings based on supplier capabilities
Apply creative and systematic approaches to meet global quality targets
Conduct supplier quality system and process audits, drive corrective and preventive actions
Analyze supplier DPPM (Defective Parts Per Million), establish performance metrics, and implement risk mitigation strategies
Collaborate with suppliers to introduce new technologies and processes aligned with company requirements
Partner with global quality teams to address customer complaints related to supplier/material quality
Provide on-site support for audits of suppliers serving other business units and follow up on corrective actions
Lead qualification and evaluation of new suppliers from a quality perspective
Train and coach existing suppliers on quality system improvements and quality tool implementation
Manage material qualification and validation projects
support engineering changes and ensure proper implementation at supplier sites
Requirements:
Bachelor’s or above degree in Mechatronics, Electronics Engineering, or Information and Communication Engineering
5 years or more of experience in supplier quality management, including process and technology
Experience in the copper communication industry, familiarity with Lan Cable, Copper Cable, RJ45 Cable assembly, PCB & Electronic parts processes is a plus
Familiarity with ISO9001 quality systems and product/process development, knowledge of TL9000 is an advantage
Strong knowledge and practical application of PFMEA, SPC, DOE, and MSA
Proficient in quality tools such as TQM, 8D, Poke Yoke, Kaizen, and QC 7 tools
Experience in developing and documenting quality procedures and inspection methods
Understanding of reliability, environmental, and qualification programs
Ability to monitor vendor quality programs and implement corrective actions
Assertive communicator with excellent verbal and written skills
Strong decision-making, logical reasoning, and interpersonal skills
Capable of articulating, defending, and negotiating quality expectations with suppliers
Self-motivated, independent, and able to work under pressure
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Minitab
able to interpret 2D drawings
Strong analytical skills for resolving quality issues
Willingness to travel extensively: 80% in China, 20% in APAC region
Fluent in communication in both English and Chinese
Nice to have:
Certified Six Sigma Green Belt or Black Belt is a plus