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In this role you will work in a dynamic environment with a relentless focus on improving our quality metrics by leveraging your strong problem solving and continuous improvement skills. In this highly visible role you will lead Supplier Quality and support internal departments and our supplier network to achieve high quality products. A typical day will consist of a myriad of partner (supplier) quality centric activities from concept to full rate production within Quality Assurance. You will serve a number of internal and external groups including our DFM Engineering, Quality, Case Management, Partner Management and our wide variety of partners that specialize in CNC, Sheet Metal, Additive, and Injection Molding.
Job Responsibility:
Perform onsite physical and paperwork inspections at Partner facilities
Conduct partner audits and onboarding activities
Initiate and manage partner product Corrective & Preventive Actions (CAPA)
Develop and take actions of partner systemic RMA trends leading to CAPAs
Continuously monitor and address emerging issues while ensuring the most important projects/issues are identified through the Partner Quality Team process and effectively complete those projects in the shortest time possible
Facilitates cross-functional Team optimization efforts and workshops geared towards NCR/RMA reductions with Partners
Participates in real-time Partner RMA reviews with the end goal of applying lessons learned to the distributed Supplier Network
Facilitate Partner Quality Support Hour
Provide technical support to Partners regarding quality
Work with Partner Management on Partner Onboarding escalations
Review Partner Deviation Requests
Utilize BIG Data Analytics to improve performance trends and top opportunities with Partners
Create a trusting partnership with the distributed network of Partners resulting in exceptional quality
Escalate nonconformities in the Quality System to VP of Quality where appropriate
Develop quality planning/objectives, metrics and goals
lead efforts related to the Xometry’s Quality Vision with Partners
Support Quality initiatives to drive systemic improvements
Requirements:
Bachelor degree in Engineering or equivalent experience
Minimum of 7 years experience in engineering, quality role, or equivalent
Minimum of 5 years experience in supplier facing role or equivalent
Strong Quality Assurance / Partner Development experience
Experience with APQP and DFM/DFQ
Use of various lab equipment: GD&T tools
Customer quality liaison experience
Mechanical/Manufacturing processing knowledge
Able to read and interpret drawings/specifications
Good time management / project management capabilities
Understanding of Six Sigma methodologies
Knowledge of Process Certification/Process Robustness
Certified Auditor for ISO Standards
Ability to travel up to 50% in CA only
Nice to have:
Six Sigma Black Belt Certification
ASQ Certification
Familiar with Asana, Looker, Salesforce and ERPs
ISO 13485/AS9100/IATF 16949 experience
What we offer:
401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave