Supplier Performance Agent

• Lead visits at key supplier sites to analyze performance issues, and coordinate improvement strategies inclusive of PO alignment, process improvements and quality system improvements
• Expedite all critical parts at critical suppliers to clear all roadblocks and ensure zero disruption to the production line
• Work with the supplier to establish a back to PO plan through harmonized lines of balance and ensure a daily follow up
• Align with all key internal stakeholders and prepare a clear mandate for the supplier intervention, regularly follow up on the mandate and ensure a smooth handover
• Identify supplier improvement and risk mitigation opportunities at key supplier sites and manage these improvement activities
• Drive execution of supplier performance improvement plans and interface with internal and external partners to collaboratively pursue solutions and closure of action plans
• Work closely with Procurement, Quality, and Operations stakeholders to create supplier development plans centered on quality, delivery, capacity and supplier process capability
• Provide regular feedback to all relevant stakeholders on supplier support progress through
• Effectively communicates to internal and external groups and ensure appropriate escalation
• Conduct a very thorough capacity / capability onsite review at the supplier and establish a clear action plan to address all the gaps
• Coordinate your own work travel plans by doing the reservation, follow up, expense claim and financial review

• Bachelor's degree in Administration, Industrial Engineering, Operations management or equivalent experience
• Minimum of ten (10) years experience
• Ready to travel up to 70% of the time
• Strong manufacturing and production knowledge and experience
• Experience working with sub-tiers
• Extremely independent and able to work with new supplier with minimal information
• Experience in project planning and coordination involving several sectors
• Computer skills in MS Power point, Excel and Word are expert level
• Able to work on multiple tasks simultaneously and prioritize
• Strong sense of ethics and are customer focused
• Good analytical, planning, problem solving and interpersonal skills
• Operational and financial management knowledge (asset)
• Understand the business relationship & dynamics between the Supplier and Bombardier
• Strong communication skills and good knowledge of BA system
• Fluent in English (spoken and written)

Operational and financial management knowledge