Supplier Management Lead, Citi

Citi

Location:
United States, Jacksonville

Category:
Finance

Contract Type:
Employment contract

Salary:

87280.00 - 130920.00 USD / Year

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Job Description:

The FCFP Supplier Manager will have responsibility to manage third party suppliers within the Global Financial Crimes and Fraud Prevention group. The candidate will provide support in the oversight of new and existing contractual relationships with suppliers working with key stakeholders within FCFP and partnering with other supplier management functions across Citi. Responsibilities include supplier contract management, supplier risk management, budget and invoice processing, supplier reporting, and control activities.

Job Responsibility:

Primary support point of contact for Global FCFP suppliers relating to contract and supplier management tasks
Work diligently through a risk and control lens to assist supplier management improve processes and efficiencies
Serve as Business Activity Owner Support (BAO) for suppliers in accordance with Citi Third Party Risk Management Policy
Partner with internal stakeholders to understand supplier service/product being contracted and associated requirements
Support new contracts and renewals for managed suppliers within FCFP in partnership with ESC Sourcing
Negotiating contract terms, including pricing and SLAs
Lead supplier risk assessment and supplier management activities for new and existing suppliers in accordance with the Citi’s policies
Improve risk/controls related to 3rd party management oversight
Support all risk assessments and resulting mitigating activities – partnering Control and Internal Audit
Performance monitoring via SLA tracking and resolution
Required training for suppliers
Supplier issues and escalations
Other required ongoing monitoring activities and mitigation
Engage with other supplier management functions, such as ESC Sourcing, Product Compliance, Information Security, and the Third-Party Utility, to fully understand all requirements and assist with execution on activities
Partner with Finance to deliver against operating budgets, process supplier invoices and secure approval for spend tied to contracts
Ensure proper supplier invoice reconciliation processes are in place validating goods and services have been delivered in accordance with contractual terms
Partner with Finance team on cost planning, cost variances, invoice processing, and cost reduction opportunities
Anticipate, identify solutions and resolve obstacles for complex issues hindering progress on supplier management activities - escalate issues when necessary to Sr. Management across supplier management functions
Build strong relationships with key stakeholders within Global FCFP and support supplier management teams
Ensure strong communication with internal stakeholders and suppliers alike on agreement status, etc.
Drive efforts to develop and maintain the FCFP Supplier Management Sharepoint site and ensure proper reporting and tracking of agreement details, control deliverables, and supplier metrics
Demonstrated experience in Sharepoint design, reporting, and maintenance (previous administrator experience pref)
Support Supplier Management Global oversight communication with our partners – drive needed communications with key partners in region to ensure business continuity of critical services and development of multi-year roadmap
Support development of the Supplier Management engagement model for Global Financial Crimes & Fraud Prevention to ensure key stakeholders understand team expectations, visibility, and value add of the supplier management team

Requirements:

5-8 years of relevant experience
Supplier Management or related experience: 2-3 years
Candidate must excel at working in fast paced environment, managing multiple tasks, and changing priorities
Demonstrated experience with Third Party Risk Management Policy and Third Party Risk Management Assessment procedures (TP-RAP)
Financial Services experience: 5 years
Credit Card and/or Retail Banking experience preferred
Contract management experience preferred
Supplier and/or Operational Risk Management experience required
Excellent communication skills, both written and oral, required
Demonstrated project and task management skills required
Excellent stakeholder communication and management skills required to ensure expectations are managed appropriately

Nice to have:

Credit Card and/or Retail Banking experience preferred
Contract management experience preferred

What we offer:

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and paid holidays
discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
August 23, 2025

Expiration:
August 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Supplier Management Lead