Supplier Management Lead

• Ensure that the delivery of products/services by the supplier meets the expectation of the technology and business teams
• Work with peer Supplier Management Leads to enshrine best practices across our suppliers and raise the bar to improve delivery
• Proactively monitor performance and staffing of supplier project teams
• Identify early indicators of issues in attrition, staffing or engagement governance model and take actions to address them before they affect project delivery
• Ensure clear communication and alignment between supplier teams and global teams on project priorities, risks and issues relating to resourcing, attrition etc
• Work with partners to identify key, critical members of supplier project teams and work with global management teams to limit effects of attrition on project delivery and continuity
• Work with sector leads, relationship managers and project teams to mature the engagement model and implement key metrics, performance indicators and provide feedback to Citi and suppliers on resultant analysis
• Review supplier performance and provide qualitative and quantitative MIS on supplier performance
• Provide status reports, engagement reports and local intelligence to Citi senior management on a regular basis
• Help global teams to transition work to India where required
• Mentor project SME teams co-located with suppliers on a proactive basis and help them to get the best value from the supplier project teams
• Provide proactive oversight on strategic projects that are mission critical for Citi

• 10+ years of previous Supplier Management, Sourcing, and/or Application Development, Business Operations, Program Management experience
• Experience working in a large, global, highly matrixed organization
• Robust financial services industry experience: significant experience working at a Wall St bank is a plus
• Proven track record of leading large, complex sourcing and/or contracting initiatives
• Excellent organizational, analytical, and time-management skills
• Excellent interpersonal, communication, presentation, and negotiation skills
• Bachelor's or equivalent degree from an accredited College or University
• MBA preferred

Experience working at a Wall St bank is a plus