Supervisor Job at Flannels (Rushden)

Job Description

Whether it's prepping for floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee a team of Sales Advisors within your store, driving commercial success and contributing to company growth.

Job Responsibility

Support in driving the commercial success of the store and drive store performance
Identify key opportunities to enhance performance in line with current trends
Support the store leadership team in the implementation of strategic plans to achieve departmental goals and objectives
Analyse data and key performance indicators to make informed commercial decisions and drive KPIs
Be responsible for your department and team's performance
Lead and inspire your store team, providing guidance, coaching, and support
Work closely with your Store Management team, acting on feedback and working towards targets and deadlines
Build lasting relationships with internal and external stakeholders
Display exemplary communication and interpersonal skills
Support in driving the team's personal development and progression
Seek opportunities to drive your own personal development
Train coach and upskill the sales team to maximise opportunities for future progression within the business
Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
Use business communication tools to drive completion of tasks and ensure your team understands all key functions
Support the store manager to drive performance in line with retail priorities to meet business objectives
Support the store manager in monitoring and achieving store-level KPIs
Ensure wage controls are met on a weekly basis
Demonstrate resilience to operational challenges
Control stock movement, run accurate store audits, and implement visual standards to company guidelines

Requirements

Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role
Proven ability to support, motivate, and guide team members in a fast-paced retail environment
Strong track record of achieving sales targets and delivering results
Good product knowledge, including brands, fashion trends, and materials
Understanding of retail operations, including merchandising, stock control, and loss prevention
Strong verbal and written communication skills, with the ability to build positive working relationships

What we offer

28 days holiday a year, inclusive of bank holidays
20% Staff Discount across all Frasers Group Stores
50% in store uniform discount
Weekly/Monthly & Quarterly Commercial Bonuses
Commission-led bonuses across a wide range of products
Long Service awards
Discounted Gym membership
Excellent career development opportunities
Cycle to work scheme
We offer a wide range of Development Courses with National Qualifications

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