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At Mulberry our Supervisors are called 'Team Leads' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry.
Job Responsibility:
Create a welcoming and fun environment for customers and team
Deliver an engaging and memorable customer experience
Develop and maintain key customer relationships using in store CRM tools
Learn and expand knowledge on product, brand, services and local events
Support in creating a high performing team
Encourage discussions and invite ideas to drive creativity and collaboration
Create a culture that embraces feedback
Be curious about the business and willing to share ideas
Enjoy working as part of a team and nurture relationships with colleagues
Deliver operational excellence showing respect and consideration for people, product and environment
Incorporate environmentally and socially responsible practices into work
Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included
Requirements:
You will always be customer focused
You will help to develop the best team
You will be responsible
You are: Inspiring
Engaging
Agile
Perceptive
A natural Coach
In love with fashion!
What we offer:
Competitive basic salary
Bonus
Product allowance
An enviable staff discount and exclusive access to staff sales
Pension Contributions & Life Assurance
Training and opportunities to develop
x2 paid volunteering days per year
Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts