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Within this role you will lead a team of Civil Enforcement Officers, carry out daily briefings, deal with escalated queries from both your colleagues and members of the public, and tracking KPIs. On top of this responsibility, you will also be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets, advising members of the public and issuing tickets to incorrectly parked vehicles. In this Supervisor role, you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.
Job Responsibility
Lead a team of Civil Enforcement Officers
Carry out daily briefings
Deal with escalated queries from both colleagues and members of the public
Tracking KPIs
Performing duties of a Civil Enforcement Officer – patrolling public car parks and streets, advising members of the public and issuing tickets to incorrectly parked vehicles
Requirements
Previous experience in a supervisory/management role
Excellent Communication Skills
To be self-motivated and customer-focused
A love of working outdoors
Ability to work shifts
Ability to work on own initiative
Experience of working with Microsoft Office
What we offer
Competitive days’ holiday plus bank holidays
Colleague benefits designed to suit you – from discounts on retail shopping, travel and socialising to health & wellbeing
Enhanced Maternity & Paternity package (subject to eligibility criteria)