Supervisor Job at Adidas (Barstow)

Job Responsibility

Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
Create an appealing, easy-to-shop environment for customers by coaching the team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility
Monitors the products and resources available to customers within assigned area of responsibility by driving product replenishment, efficiency, and productivity from the stockroom to the sales floor
Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures
Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility
Minimizes loss by implementing and actively monitoring and tracking all loss prevention activities
Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance
Acts as a resource for escalated complex customer service situations
Is a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Coach store team on Seasonal product and Brand product knowledge features and benefits, and unique selling points clearly to address consumer needs
Demonstrates how to connect our consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for our consumers
Support the training of the store team on all omnichannel related sales tools and digital consumer journey in the store
Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance, in partnership with Store Leadership
Supports store leaders with performance management data or task as needed
Understands Retail KPIs to help support established sales target and overall brand objectives

Requirements

Must possess and consistently exhibit the competencies relative to the position
Skilled in operating personal computers, POS systems, and various software packages including MS office
Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
Ability to learn and adapt quickly in a fast-paced environment
Ability to operate independently and with discretion, work effectively under pressure
Demonstrates an inspirational attitude that contributes to a positive team environment
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
Well-developed ability to speak, read, comprehend, and write English
Ability to maintain reliable and consistent attendance and punctuality
High school diploma or general education degree (GED)
Must be 18 years or older
Minimum 12 months experience working in a retail environment
Advanced selling experience and comprehensive product, retail and industry understanding
Desire to grow and develop into a people leadership role

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