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Supervisor

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Supermacs

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Location:
Ireland , Portlaoise

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Portlaoise Plaza is seeking full-time supervisors for Papa John’s Applicants should be available to work full-time from Monday to Sunday, particularly evening shifts on weekdays and weekends. This is not a part-time or weekend-only position."

Job Responsibility:

  • Provide quality products to our customers by building a system of quality with team members which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order
  • Professionally and promptly respond to all customers concerns or issues
  • Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty
  • Communicate, train and promote quality standards to team members by utilising all available tools including Operations Manual and Team Member Handbook
  • Actively recruit customer-focused team members, maintain adequate staffing levels according to projected sales, properly induct and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews
  • Document performance issues and take appropriate disciplinary action, up to and including termination
  • Effectively coach and develop team members to ensure entire team is quality and customer focused
  • and build an atmosphere of teamwork energy and fun
  • Manage sales goals against budget and prior year by providing prompt and friendly customer service
  • building average per spend through team member training on products and sales execution
  • Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community
  • Manage profit goals against budget and prior year
  • ensure food, labour and other controllable costs stay within budget, and correct deviations from the budget by accurately utilising the system
  • Develop and implement appropriate plans to resolve unfavourable trends and enhance profits
  • Execute administrative and cash management duties
  • Plan and manage adequate inventory levels using the restaurant’s computerised inventory system to meet sales demands and minimise loss
  • Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly
  • ensure restaurant meets safety and security standards at all times
  • oversee preventative maintenance and repairs when necessary

Requirements:

  • Fully Flexible (Working Hours)
  • Demonstrates: Strong people development skills
  • Above average coaching, feedback and listening skills
  • Organization and planning skills
  • Excellent interpersonal skills
  • Low defensiveness
  • Written and verbal communication skills
  • Delegation and follow-up skills
  • Strong analytical and problem-solving skills
  • Business savvy, maturity and intellectual curiosity
  • Ability to see the big picture
  • Pride in appearance
  • Develops and maintains credibility, trust and confidence with individuals and groups

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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