Supervisor Job at Mount Charles (Dungannon)

Job Description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:  Do the right thing, Have fun & grow together, Take pride in what you do!   We are currently recruiting for a Supervisor to join our team based at our Moy Park, Dungannon site. This is a great opportunity to join a world leading facilities management company.  

Job Responsibility

Ensure the daily setup of the restaurant and bar areas is completed and maintained to high standards
Assist with purchasing from nominated suppliers, supervising delivery and storage
Maintain appropriate staffing levels and liaise with management
Ensure service areas are fully stocked, attractively displayed, and well maintained
Meet all hospitality requests with expected service standards
Ensure menus are well displayed throughout the premises
Prepare service counters in advance for food briefings with production staff
Provide excellent customer service, addressing concerns promptly
Promote a positive company perception both internally and externally
Ensure customers receive high-quality food and beverage service
Maintain a hygienic and well-organised environment
Oversee stock control and purchasing accuracy
Assist in accident prevention and health & safety investigations
Understanding of HACCP regulations and food hygiene requirements
Familiarity with stock control and purchasing processes

Requirements

Previous food handling experience
High levels of personal hygiene and professional appearance
Strong attention to detail in all aspects of work
Enthusiastic about delivering excellent customer service
Ability to work both independently and as part of a team
Positive, can-do attitude with flexibility
Experience in a similar catering or hospitality role
Knowledge of stock control and purchasing processes
Familiarity with cash handling and till operations
Ability to contribute to promotional strategies and sales techniques
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis

What we offer

20 days’ annual leave (pro rata)
Company Pension Scheme
Employee Assistance Program to support your health & wellbeing
Financial Education/Financial wellbeing advisory service
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