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Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life! You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Job Responsibility:
Be a role model of amazing customer service for other team members
achieving targets
maximising sales
giving customers the benefit of your product expertise
help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills
Requirements:
Retail or customer service experience
ability to sell
communication skills
confidence
outgoing personality needed to build rapport with customers and showcase product features