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Here at NSL part of Marston Holdings Ltd. we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. We are looking for a Supervisor to join our fantastic team! Within this role you will lead a team of Civil Enforcement Officers carry out daily briefings deal with escalated queries from both your colleagues and members of the public and tracking KPIs. On top of this responsibility you will also be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets advising members of the public and issuing tickets to incorrectly parked vehicles.In this Supervisor role you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.
Job Responsibility
Lead a team of Civil Enforcement Officers
carry out daily briefings
deal with escalated queries from both your colleagues and members of the public
tracking KPIs
performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets advising members of the public and issuing tickets to incorrectly parked vehicles
Requirements
Full UK Driving License
Previous experience in a supervisory/management role
Excellent Communication Skills
To be self-motivated and customer-focused
A love of working outdoors
Ability to work shifts
Ability to work on own initiative
Experience of working with Microsoft Office
What we offer
Training and Development: top class learning opportunities
Full Uniform provided
Leave Benefits: Competitive holiday (including bank holidays)
Family Friendly Benefits: enhanced Maternity & Paternity package (subject to eligibility criteria)
Health and Wellbeing: full access to Employee Assistance Programme, Wellbeing Hub and Gym Discounts
Employee Perks: enjoy online and instore discounts and perks from your favourite retail shops, travel and social places
Reward and Recognition: your efforts won't go unnoticed
Green Travel: Cycle to Work and Green Car Salary Sacrifice Schemes are available (subject to eligibility)