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Supervisor

United Kingdom, Coventry 27803.75 GBP / Year · Job Posted May 27, 2026
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Job Description

Here at NSL part of Marston Holdings Ltd. we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. We are looking for a Supervisor to join our fantastic team! Within this role you will lead a team of Civil Enforcement Officers carry out daily briefings deal with escalated queries from both your colleagues and members of the public and tracking KPIs. On top of this responsibility you will also be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets advising members of the public and issuing tickets to incorrectly parked vehicles.In this Supervisor role you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.

Job Responsibility

  • Lead a team of Civil Enforcement Officers
  • carry out daily briefings
  • deal with escalated queries from both your colleagues and members of the public
  • tracking KPIs
  • performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets advising members of the public and issuing tickets to incorrectly parked vehicles

Requirements

  • Full UK Driving License
  • Previous experience in a supervisory/management role
  • Excellent Communication Skills
  • To be self-motivated and customer-focused
  • A love of working outdoors
  • Ability to work shifts
  • Ability to work on own initiative
  • Experience of working with Microsoft Office

What we offer

  • Training and Development: top class learning opportunities
  • Full Uniform provided
  • Leave Benefits: Competitive holiday (including bank holidays)
  • Family Friendly Benefits: enhanced Maternity & Paternity package (subject to eligibility criteria)
  • Health and Wellbeing: full access to Employee Assistance Programme, Wellbeing Hub and Gym Discounts
  • Employee Perks: enjoy online and instore discounts and perks from your favourite retail shops, travel and social places
  • Reward and Recognition: your efforts won't go unnoticed
  • Green Travel: Cycle to Work and Green Car Salary Sacrifice Schemes are available (subject to eligibility)
  • Company Pension Scheme
  • Death in Service Benefit: providing peace of mind

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