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Our Client a rapidly expanding London based womenswear brand is looking for an energetic and passionate store supervisor to support their Windsor location. You will be their brand ambassador priding yourself on their mindful production, responsible sourcing, and delivering inclusive, positive experiences for every customer!
Job Responsibility:
Deliver an outstanding customer experience aligned with brand values
Lead by example in customer interactions, styling advice, and product knowledge
Drive sales performance, supporting the team to achieve daily KPIs and conversion targets
Resolve customer queries and issues professionally and efficiently
Support with daily team briefings, motivation, and delegation of tasks
Supervise the team on the shop floor, ensuring productivity and excellent service
Provide coaching and feedback to team members to support development
Assist in onboarding and training new staff
Support with opening and closing procedures, including cash handling and reporting
Ensure replenishment is completed efficiently and the shop floor is fully stocked
Maintain high visual standards, supporting VM changes according to brand guidelines
Uphold operational compliance including health & safety, loss prevention, and security processes
Requirements:
Previous experience in a supervisory or senior sales role within retail (fashion preferred)
Strong leadership capability with the ability to inspire and motivate
Excellent communication, interpersonal, and problem‑solving skills
Commercial awareness with the ability to read performance and support action plans
Passion for sustainable fashion and the Nobody's Child brand