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As a Supervisor with Bravissimo, you will be an essential part of the store management team. You will support the Store Manager and Assistant Manager in the running of the store, ensuring that every customer has a fantastic experience from the moment they walk in. Your will lead, inspire and develop the team, setting them up for success and ensuring that every customer receives the exceptional customer service that lies at the heart of the Bravissimo experience. Combining your passion and understanding of our service and products, it is essential that you want to be part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment and you should genuinely love going the extra mile to help others.
Job Responsibility:
Support Store Manager and Assistant Manager in running the store
Ensure every customer has a fantastic experience from the moment they walk in
Lead, inspire and develop the team
Set team up for success
Ensure every customer receives exceptional customer service
Deal with stock on shop floor and behind the scenes
Operate the till system
Requirements:
Supervisor experience would be advantageous
Genuine passion for delivering a service that makes a real difference to customers
Confident leader with enthusiasm and ability to motivate others
Ability to think creatively and make suggestions to enhance customer experience
Embrace change and have a fearless approach to new ideas
Strive for excellence through effective planning and proactive mindset
Understand company purpose and make customers feel amazing
Genuine occupational requirement for post holders to be female (covered under Equality Act 2010)
Nice to have:
Previous experience in the lingerie sector
What we offer:
Up to 25 days holiday
Opportunity to buy up to 5 additional days holiday each year
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, family & friends up to a limit
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6%
Life Assurance
Great training and learning resources
Long service awards after 5 years' service
Access to new and upcoming products with opportunity to provide feedback
Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash