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Ernest Jones Logo Ernest Jones · Sales

Supervisor

United Kingdom, Reading · Job Posted June 15, 2026
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Job Description

Our Supervisors have a special talent for amazing our Customers! Supervisor - Permanent - Full Time. We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life! You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Job Responsibility

  • Role model of amazing customer service for other team members
  • achieving targets
  • maximising sales
  • giving customers the benefit of your product expertise
  • helping store management
  • coaching new team members
  • helping them settle in
  • developing their product knowledge
  • growing their customer retail skills

Requirements

  • Retail or customer service experience
  • ability to sell
  • communication skills
  • confidence
  • outgoing personality
  • ambition

What we offer

  • Competitive salary
  • bonuses
  • benefits
  • staff discount
  • sales incentives
  • career development opportunities
  • training and development programmes
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