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Ernest Jones · Sales

Supervisor

United Kingdom, Trowbridge · Job Posted June 04, 2026

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Job Description

Our Supervisors have a special talent for amazing our Customers! Permanent Supervisor - Part Time. We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life! You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills. As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Job Responsibility

Achieving targets
maximising sales
giving customers product expertise
coaching new team members
helping them settle in
develop product knowledge
grow customer retail skills

Requirements

Retail or customer service experience
ability to sell
communication skills
confidence
outgoing personality
ambition

What we offer

Competitive salary
bonuses
staff discount
sales incentives
career development opportunities
training and development programmes

Ernest Jones - All Job Offers

Trowbridge

Supervisor

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